Overnight Guest Services Associate

Whitbread; Hounslow; On-site; GBP 25,000 - 27,000; Full time

Benefits offered by this job

Whitbread Benefits

Pension plan

Discounts and savings

Breakfast for two

Job summary

Premier Inn London Heathrow Airport (M4/J4) is seeking a Nights Team Member for a fixed-term contract. You’ll help overnight guests feel safe and cared for, using calm customer service and problem-solving skills to resolve issues. Immediate start and no prior experience needed.

The role is based at Heathrow (M4/J4), 35 hours a week, with pay up to £14.16 per hour for night shifts. Whitbread benefits and pension schemes are highlighted in the staff program.

Qualifications

• No experience required.
• Immediate start.
• Must be able to work nights.

Responsibilities

• Look after hotel and guests overnight.
• Contribute to a safe, clean, and welcoming environment for overnight guests.

Skills

Customer service

Problem-solving

Health and safety knowledge

Job description

Premier Inn London Heathrow Airport (M4/J4) is seeking a Nights Team Member for a fixed-term contract. You’ll help overnight guests feel safe and cared for, using calm customer service and problem-solving skills to resolve issues. Immediate start and no prior experience needed.

The role is based at Heathrow (M4/J4), 35 hours a week, with pay up to £14.16 per hour for night shifts. Whitbread benefits and pension schemes are highlighted in the staff program.