Outsource/Limitation Handler

Davies; Greater Manchester; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Davies Incentive Plan

25 days holiday per year (plus service

Simply Health Care Cash Plan

Death In Service

Pension Contribution 5% / 3%

Employee Resource Groups

Employee Volunteering Programme

Cycle to Work Scheme

Tech Scheme

Season Ticket Loan

Gym Flex

Discounts at local outlets

Job summary

Davies is seeking a Limitation File Handler in Bolton within the Legal department. You will manage MOJ/OICP limitation cases, ensuring court deadlines are met while maintaining high-quality case handling and client communication.

You will work with insurers and internal teams, drafting statements, coordinating with Counsel, and keeping case management systems up to date as part of a supportive, progression-focused unit.

Qualifications

• Understanding of case law and litigation practice and process.
• Ability to plan and prioritise workloads.
• Efficient in a process driven environment.
• Drive to take development opportunities with a positive attitude.
• Calm under pressure with the ability to re-prioritise and delegate effectively.
• Confident to innovate and adapt to changing situations.
• Excellent listening and verbal communication skills.
• Excellent written communication skills and the ability to craft professional communications.
• Attention to detail in following instructions.

Responsibilities

• Independent management of a caseload of MOJ and OICP limitation, including planning workload to meet court deadlines.
• Deliver agreed performance targets and quality standards.
• Analyse evidence to create initial case strategy on quantum.
• Negotiate with client, Defendant, insurer and third party solicitors for appropriate settlements and cost apportionment.
• Proof witnesses, assess evidence and draft statements.
• Draft court documents and comply with deadlines.
• Instruct, brief and liaise with Counsel.
• Undertake court telephone hearings to maximise progress.
• Maintain case management, billing and MI systems accurately for records and decisions.
• Delegate tasks where appropriate and supervise others as needed.
• Handle correspondence and calls within SLAs.
• Update reports on evidence as received and required.
• Follow Client Guidelines and provide written updates to clients.

Skills

Understanding of case law

Plan and prioritise workloads

Process driven environment

Calm under pressure

Innovate and adapt

Excellent communication skills

Attention to detail

Teamwork

Proficient IT skills

Education

GCSEs including maths and English

Tools

Word

Excel

Office

Job description

Outsource/Limitation Handler

Department: Legal

Employment Type: Permanent - Full Time

Location: Bolton

Description

This role is positioned within our Volume Motor Litigation Unit which deals with motor litigation across MOJ, OICP, Small Claims and Fast Track claims to the value of £25k. The unit is made up of distinct file handler teams managing the different work types previously mentioned.

The unit offers clear progression pathways, both technically and operationally allowing candidates to continue their career journey within the business.

The role of Limitation File Handler is within our Specialist Limitation Team manging a caseload of MOJ / OICP litigation case that have reached limitation.

All claims would be handled on behalf of key insurer clients as Defendant.

The role would suit an established Fast Track Litigator looking for opportunities to enhance their knowledge in this niche area.

Full induction training will be provided along with continued on the job training and supervision as required initially

Key Responsibilities

• Independent management of a caseload of MOJ and OICP limitation , including effective planning and organising of the workload to ensure Court deadlines are met.
• Delivery of agreed performance targets and quality standards
• Analysis of the available evidence to create an initial case strategy on quantum.
• Undertake effective telephone discussions and negotiations with the client, Defendant, third party insurer and third party Solicitors to pursue the efficient and appropriate settlement of cases and apportionment of costs
• Proofing witnesses, assessing their evidence and drafting statements
• Drafting of Court document and complying with all Court deadlines.
• Instructing, briefing and liaising with Counsel.
• Undertaking court telephone hearings ensuring progress is maximised and all actions are completed to bring cases to settlement
• Timely and accurate maintenance of all case management, billing and management information systems to ensure completeness of records and aid business decision making
• Delegation of tasks where available and appropriate to other members of the team
• Dealing with correspondence and telephone calls within strict service level agreements
• Updating reports upon receipt of evidence as required.
• Adhering to Client Guidelines
• Provide written updates by email or letter to clients detailing case activity to ensure that they receive up to date and accurate information about progress when requested.
• Effective management of the CRU and NHS process
• Ensuring files are kept within ISO 9001 guidelines

Skills, Knowledge & Expertise

• Understanding of case law and litigation practice and process, and Court Practice Rules
• Ability to plan and prioritise workloads
• Efficient in a process driven environment
• Drive to achieve to take development opportunities when they arise with a positive attitude
• Calm under pressure with the ability to re-prioritise and delegate effectively when required
• Confident with ability to take initiative to innovate and adapt to changing situations
• Confidence to seek advice and guidance when dealing with new tasks
• Excellent listening and verbal communication skills
• Excellent written communication skills and the ability to compose professional written communications
• Ability to follow instruction with attention to detail
• Ability to recognise when sensitivity and tact are required
• Effectively work within a team
• Proficient IT skills (Word, Excel and Office)
• Good standard of education – 5 GCSE’s grade C/5 or equivalent including maths and english.

Preferred

• Established experience in law through further education or experience.
• File handling experience within a law practice or Insurer.
• Good understanding of the high way code and basic road traffic act principles.
• Experience of Indemnity Principles and CCFAs

Job Benefits

• Davies Incentive Plan
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death In Service – after 1 years’ service
• Pension Contribution based 5% Employee / 3% Employer
• Employee Resource Groups
• Employee Volunteering Programme
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

*after successfully completing probation