Outreach Support Worker

LLOYD'S REGISTER INTERNATIONAL; Inverness; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Leave buy scheme

Sick pay from day 1

Cycle2work scheme

Season ticket loan

Store discount 20%

Job summary

BARNARDO'S HIGHLAND SERVICES is seeking an Outreach Support Worker to assist care-experienced young people across the Highland area. You will deliver one-to-one outreach support in homes and communities, helping them navigate transitions into adulthood with compassionate, trauma‑informed practice.

Work flexibly to meet needs, collaborating with Pathways Coordinators to support Pathways Plans and to help develop independent living skills while maintaining accurate records and safeguarding in line

Qualifications

• Experience with children, young people or care-experienced individuals.
• Understanding of trauma-informed practice.
• Excellent communication and ability to work independently and in a multidisciplinary team.

Responsibilities

• Deliver one-to-one outreach support to care-experienced young people across Highland.
• Meet young people where they are—emotionally, practically and geographically.
• Collaborate with Pathways Coordinators to support Pathways Plans.
• Help develop independent living skills and access community opportunities.
• Maintain accurate records and monitor outcomes; uphold safeguarding standards.

Skills

Trauma-informed practice

Communication skills

Driving licence

Job description

Barnardo's Highland Services is looking for a dedicated and compassionate support worker to join our Springboard Outreach Service, supporting care leavers across the Highland area. This role offers a unique opportunity to walk alongside young people as they transition into adulthood, providing holistic, tailored support in their own homes and communities.

Springboard is commissioned by Highland Council and forms part of a wider Barnardo's Highland service offer. The service is grounded in the principles of The Promise, ensuring that every young person has their voice heard and their needs met in a way that is flexible, relationship-based, and trauma-informed.

Key Responsibilities:

• Deliver one-to-one outreach support to care-experienced young people across Highland
• Work flexibly and creatively to meet young people where they are—emotionally, Practically and geographically.
• Collaborate closely with Pathways Coordinators to support young people in achieving the goals set out in their Pathways Plans.
• Empower young people to develop independent living skills, build resilience, and access opportunities in their communities
• Maintain accurate records, contribute to monitoring outcomes, and work in line with
• Barnardo's values and safeguarding standards.

What We're Looking For:

• Experience working with children, young people, or care-experienced individuals.
• A strong understanding of trauma-informed practice and the ability to build trusting, professional relationships
• Excellent communication skills and the ability to work both independently and as part of a wider multidisciplinary team.
• Flexibility to work evenings and weekends, based on the needs of young people.
• A full driving licence and access to a vehicle for travel - Expenses are reimbursed.

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.

Workplace Offer: What it means for you

• The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
• Service related sick pay from day 1
• Cycle2work scheme
• Interest free season ticket loans
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

• *T&C's apply based on contract
• Reference number:23668
• Job Title:Outreach Support Worker
• Location:Inverness
• Locality:Highland
• Contract type:Fixed term
• End date:31.03.2027
• Hours:37
• Salary:£26,666.00
• Closing Date:30 September 2026
• Interview Date:To be confirmed

Additional Info

• Barnardo's Workplace Offer Visual Summary.pdf (27.58 KB)
• Project Worker 1 - Other Regulated Services - Job Description and Person Specification.pdf (0.54 MB)
• Recruitment of Ex-Offenders Policy Dec 2024.pdf (164.07 KB)