Outreach Recovery Worker (Ref:0028ZB)

NHS; Truro; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading NHS integrated service in Cornwall focusing on outreach support for individuals struggling with housing and substance misuse. This role involves collaboration with various services to ensure clients receive essential support and treatment tailored to their needs. A full UK driving licence is mandatory, and candidates will be expected to have outreach experience and a commitment to professional development.

Benefits

28 days annual leave plus bank holidays

Extra day off for your birthday

Enhanced maternity, paternity, and adoption leave

Paid volunteer leave

Auto-enrollment into pension scheme

Access to Blue Light Card for discounts

Flexible working opportunities

Refer a Friend scheme with £500 bonus

Qualifications

• Evidence of OCN/NVQ Level 3 or willing to achieve within 12 months.
• Full UK Driving Licence and own transport.
• 3 years worth of references required upon hiring.

Responsibilities

• Provide outreach support to clients facing housing instability.
• Collaborate with Adult Community and Young People's Services.
• Work flexible hours as required.

Skills

Outreach experience

Understanding of homelessness

Ability to work under pressure

Relationship building

Resilience

Education

OCN/NVQ level 3 or equivalent

Continuous professional development evidence

Job description

We are part of a large integrated drug and alcohol service working with some of Cornwall's most excluded and disadvantaged people. We have various positions available in our Drug and Alcohol Outreach, Hospital Outreach and Housing teams. Successful candidates will also work alongside in-house services which include community, clinical, criminal justice and a residential rehabilitation facility.

Main duties of the job

This role will be working alongside other services providing outreach support to clients around Cornwall with drug and alcohol issues who are struggling to maintain their housing. You will work alongside the Adult Community Service and the Young People's Service to ensure that an accessible treatment offer is available to those who find themselves rough sleeping or in insecure accommodation.

About us

WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland.Our name reflects who we are - a positive place where people can progress, connect with others and get friendly, expert help in a way that's right for them.Our staff team changes lives. If you're passionate about helping people get the support they need for issues with drugs, alcohol and mental health, we'd love to hear from you.

Job responsibilities

All applicants need to submit a CV and a covering letter on why you should be considered for this role. Applications will not be accepted if no covering letter is included.The closing date for this position is 7th July 2025 however, please note that this role may close early should sufficient applications be received, so early application is advisedWithYou is all about working with our clients to find the right path for them to get back to where they want to be, and you will be joining an amazing team of people who go the extra mile to make that happen.You will be a resilient and committed individual who has an understanding of the problems faced by individuals finding themselves homeless or in insecure accommodation.Due to the outreach basis of this role, a full UK driving licence and access to a vehicle is required. The post holder will be required to work 37.5 hours per week with occasional weekend work.Benefits

• 28 days annual leave, plus bank holidays
• An extra day off for your birthday or a special occasion of your choice
• Enhanced maternity, paternity and adoption leave
• 2 days paid volunteer leave per year
• Auto-enrollment into We Are With You's pension scheme
• Access to a Blue Light Card - giving you great savings on big high-street and online brands
• Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
• We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period
DE&IAs an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring, and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans.As part of our commitment to the Armed Forces Covenant, we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role.WithYou is also a Disability Confident Employer, and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role.If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

Job description

Job responsibilities

All applicants need to submit a CV and a covering letter on why you should be considered for this role. Applications will not be accepted if no covering letter is included.The closing date for this position is 7th July 2025 however, please note that this role may close early should sufficient applications be received, so early application is advisedWithYou is all about working with our clients to find the right path for them to get back to where they want to be, and you will be joining an amazing team of people who go the extra mile to make that happen.You will be a resilient and committed individual who has an understanding of the problems faced by individuals finding themselves homeless or in insecure accommodation.Due to the outreach basis of this role, a full UK driving licence and access to a vehicle is required. The post holder will be required to work 37.5 hours per week with occasional weekend work.Benefits

28 days annual leave, plus bank holidays

An extra day off for your birthday or a special occasion of your choice

Enhanced maternity, paternity and adoption leave

2 days paid volunteer leave per year

Auto-enrollment into We Are With You's pension scheme

Access to a Blue Light Card - giving you great savings on big high-street and online brands

Flexible working opportunities and access to a range of services and resources to support you with your wellbeing

We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

DE&IAs an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring, and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans.As part of our commitment to the Armed Forces Covenant, we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role.WithYou is also a Disability Confident Employer, and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role.If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

Person Specification

Qualifications

• Evidence of continuous professional development - OCN/NVQ level 3 or equivalent or willing to achieve this within 12 months.
• Full UK Driving Licence and own transport (the role will involve travelling to a variety of centres across Cornwall)
• Should you be successful in your application, you will be required to provide 3 years worth of references and where applicable, will need to undergo an enhanced DBS check.

Experience

• Demonstrable experience working in the fields of outreach, housing/homelessness health, social care, criminal justice, domestic abuse, or another specialist setting
• Successful track record of working with substance misuse clients
• Resilient and the ability to prioritise and work under pressure
• Knowledge and understanding of health and safety, including assessing high-risk situations for service users
• Knowledge and understanding of homelessness, assessment, care planning and key working
• Ability to build effective relationships with a range of internal and external stakeholders Ability to work effectively as a team player.
• Ability to work flexible and unsocial hours as required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.