Outreach Counselling Support Worker(s)

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Edinburgh Women’s Sexual Assault Support Centre is recruiting

We are seeking 2 highly skilled and experienced workers to join our team. These are new posts to deliver support and services within our recent community-based venues in Edinburgh. Applicants should be fully committed to being part of the team running a single sex, women only service in line with the Values and Ethos of the organisation.

These are full time posts (35 hours per week) and will be based between our Edinburgh City Centre offices and within the community-based venues. The salary is £32,910 per annum plus generous employee terms & conditions.

Application notes

Please contact us at Beira’s Place for more information about this post on:

Applications for this post are open to women only in line with the occupational exemption within the Equality Act (2010), Schedule 9, Part 1.

Outreach Counselling Support Worker(s)
Postcode: EH2 4HU

Alzheimer Scotland is Scotland’s national dementia charity. Our aim is to make sure nobody faces dementia alone. We provide support and information to people with dementia, their carers and families, we campaign for the rights of people with dementia and fund vital dementia research.

What you’ll do

You will be responsible for supporting people living with dementia to achieve good outcomes using a range of therapeutic interventions, resources and activities as appropriate. Working as part of the Registered and Commissioned Services/Community Connections team you will have responsibility for ensuring that services are of the highest quality and meet Alzheimer Scotland’s vision for unique therapeutic, highly person-centred support.

You will work with the wider team and Day Services Manager to ensure safe practice and delivery of high-quality, person-centred, therapeutic Registered and Commissioned Services/Community Connections, ensuring practice complies with Alzheimer Scotland’s policies. You will contribute to evidencing, reviewing and continually improving the quality of the services and will participate in internal audit and Care Inspectorate inspections.

You may operate within a building-based Day Care or as part of a Community Connection team delivering Community Groups and Outreach services across an allocated area. At times, this will involve working without supervision in the absence of the Day Services Manager.

You will work with the wider team to evidence that services meet Alzheimer Scotland’s Quality Guarantees, Scotland’s Health and Social Care standards and other quality frameworks including those of the Care Inspectorate where relevant. This includes ensuring that the activities and support offered meet the identified personal outcomes of those attending the services.

What you’ll have

The successful candidate will have a good understanding and/or experience of working with or supporting people living with dementia and their families. This will include an understanding of the benefit of high quality, evidence-based therapeutic activity, ongoing evaluation, quality assurance and continuous improvement.

Knowledge and understanding of the Health and Social Care Standards and SSSC codes of practice and the Care Inspectorate and their role in registered services.

Understanding and knowledge of dementia, mild cognitive impairment and Brain Health and experience of working with or supporting people living with dementia and their families.

This position requires applicants to be registered with the Scottish Social Services Council (SSSC). Successful candidates are expected to hold a professional qualification in health, social work or related field equivalent to SCQF Level 6 (SVQ 2).

Full driving license and access to a vehicle during working time is essential for this post.

About the Role

It is an exciting time to be joining SAMH as we launched our new four-year plan ‘Taking Action, Creating Change’. Our new plan, prioritising the needs of people, places and communities, reflects the urgent need for progress, as we know that mental health challenges are at an all-time high in Scotland.

For that reason, we launched our first ever major appeal. We are aiming to raise £10 million over the next three years to transform access to mental health support within communities across Scotland, putting our belief into action, that everyone with a mental health problem should be able to “ask once and get help fast”. This ambitious and bold solution will see SAMH opening a network of walk-in mental health hubs and outreach programmes across Scotland.

What we are looking for

We are looking for an experienced individual who is passionate about delivering change and transforming mental health support within Glasgow. As Service Manager you will play a leading role within our first ever ‘Nook’ opening in Glasgow in Autumn 2025. Being the first, we are looking for someone who is dynamic, with the ability to adapt quickly to the ever-changing demands of implementing a new service. We are looking for someone who thrives in an environment where no two days will look the same.

You will need experience of successfully implementing community-based services in a mental health and wellbeing setting. As a compassionate and inspiring leader, with excellent communication skills you will motivate your team to respond to the needs of The Nook, ensuring practice and delivery is always of the highest quality.

You will demonstrate a professional approach, whilst maintaining effective working relationships internally, and externally, with partners, local community organisations, groups and individuals.

What we will provide for you

You will work in a supportive environment and provided with comprehensive induction and training opportunities. You will be given the chance to develop your knowledge and skills, as well as develop professionally. Some of our benefits include:

• Funded continuous learning and development opportunities, access to over 100 courses online in addition to classroom and virtual training sessions.
• 30 days annual leave rising to 33 after 5 years’ service (pro-rata for part time).
• 4 public holidays (pro-rata for part time).
• Paid wellbeing days & team wellbeing budgets to use on what matters to you.
• Life Assurance policy and Employee Assistance Programme.
• Reimbursement of PVG & Disclosure Costs.
• On site: Tomnahurich Street, Inverness (with regular travel throughout Scotland).
• Closing 11th April 2025.

About Us

Change Mental Health is a leading national mental health charity providing unique support to people with severe and enduring mental ill health. With over 50 years’ experience across Scotland, we believe people affected by poor mental health and illness deserve the highest quality of support in the community and that every person has the right to be valued and to share in the opportunities, challenges, and joys of everyday life.

About National Programmes

Change Mental Health is the lead partner in the Highlands for the Scottish Government’s Distress Brief Intervention project (DBI). The DBI is a Scotland-wide pilot project, testing a ground-breaking approach to address the emotional and psychological pain experienced by people in distress.

Working in partnership with frontline services, including Police, Ambulance service, Primary Care and mental health teams, the project provides rapid referral to focused, short-term support, with the option of onward referral to longer-term support if required.

Main Duties & Responsibilities:

• Oversee all DBI services provided by Change Mental Health, including responsibility for all quality and reporting aspects of delivery.
• Lead on the roll out and expansion of DBI Services within Change Mental Health areas.
• Lead on discussions with partners around the future of existing DBI projects, including funding opportunities and expansion of current pathways.
• Oversee management of the rota system, ongoing development of the Change Mental Health DBI Hub and DBI Managers meetings.
• Develop and oversee new national services ensuring a robust quality framework is in place to support the best practice and continuous improvement within the service.
• Ensure Change Mental Health Policies and Procedures are implemented and understood including Safeguarding and Health and Safety.
• Develop and maintain excellent partnerships with statutory and third sector agencies and partners in all areas.
• Monitor existing funding contracts and highlight any challenges around these within appropriate timeframes.
• Leading on local and national groups relevant to the National programmes e.g. DBI Programme Board meetings and local implementation groups.
• Providing line management, including support & supervision to Project Managers / Team Leaders both virtually and face to face.
• Provide out-of-hours support to national programme teams on a rota-basis.
• Be part of the Management Team for National services and work closely with peers to provide guidance and support, as required.

Personal Specification:

• Experience of setting up and managing programmes/ services in a third sector setting.
• Experience of cultivating and maintaining stakeholder relationships to support the development of the service.
• Demonstratable experience of positively leading, managing and motivating a large team of staff to provide high-quality support to those accessing support.
• Demonstrates effective communication, with the ability to adapt based on the situation and audience, including presenting to and engaging with external stakeholders.
• Skilled in prioritizing workload demands and responding effectively and in a positive manner.
• Demonstrates the ability to work autonomously to complete tasks in an efficient manner while being part of a larger team.
• Highly motivated to deliver best practice with continuous improvement, including opportunities to embed reflective practice into delivery.
• Experience of working in a fast-paced environment and with the ability to make sound decisions and judgement calls quickly and appropriately.
• Skilled in identifying and cultivating opportunities to grow and develop the service.
• Experience of appropriately and safely manage safeguarding and adult protection concerns.

General Duties:

• Act in accordance with Data Protection legislation. Ensure all records, personal, staff and client data are managed in line with Data Management and Information Governance policies.
• Comply with legal and regulatory requirements such as provisions set out in the Health and Safety at Work Act 1974.
• As with all employees, workers and volunteers; to encourage people to join Change Mental Health as a member, donor or activist.
• To act in accordance with the charity’s Health & Safety and Safeguarding policies and to notify a line manager promptly if there are any concerns.
• To participate in regular supervision and appraisal and undertake any relevant training as appropriate to the role.
• To work in accordance with the charity’s national policies and local operating procedures and those of external regulators or professional bodies.

This job profile and list of duties is not exhaustive and serves only to highlight the main requirements. The line manager may stipulate other reasonable requirements and projects commensurate with the general profile and grade of the post.

Please be aware that it is classed as an offence if you apply for this role and are barred from engaging in regulated activity relevant to vulnerable adults.

• 24/7 access to an award-winning Employee Assistance Programme providing free legal, financial, and medical advice as well as support with life’s challenges.
• Travel season ticket loan.
• A great work-life balance with flexible and blended working environment.
• Access to purchase a Blue Light Discount Card.
• Cycle to Work Scheme.
• Enhanced sick pay and leave entitlements.
• Professional development including funded opportunities.

This post will be subject to a PVG check for working with Children & Adults.

This is a great opportunity to join Health in Mind and be part of our growing future!

As Business Support Team Leader within Health in Mind Corporate services, you will play a key role in supporting the Business Support Team to welcome people to our organisation, ensuring that people can access the right support at the right time.

This is a varied role, providing secretariat support for Health in Mind Committee and Management meetings, identifying areas for improvement and implementing solutions, and overseeing use of and access to our Head Office.