Outpatients Healthcare Assistant

Practice Plus Group Holdings Limited; Southampton; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare organization in Southampton is seeking a dedicated Healthcare Assistant to support doctors and nurses with patient care. Responsibilities include monitoring patient care, performing phlebotomy, and managing administrative tasks. Ideal candidates should have NVQ qualifications in Health and Social Care and effective communication skills. Join a committed team focused on providing high-standard care.

Qualifications

• Experience in a hospital or clinical environment.
• Skilled in phlebotomy, ECGs, and patient support.
• Effective communication skills for liaising with departments and patients.

Responsibilities

• Support Doctors and Nurses with patient care.
• Monitor patients and maintain accurate records.
• Handle administrative tasks like patient admissions and discharges.

Skills

Patient care support

Phlebotomy

Effective communication

Computer literacy

Education

NVQ level 1&2 in Health and Social Care or equivalent

Job description

Primary Responsibilities of a Healthcare Assistant in an Outpatients Department

1. Supporting Doctors, registered Nurses, and other professional staff with patient care and department duties.
2. Ensuring patients receive high-standard care through routine monitoring and care duties tailored to each patient.
3. Investigating patient pathways to update and maintain accurate records via internal patient systems.
4. Preparing patients for treatments or surgeries, including conducting necessary checks prior to procedures.
5. Performing phlebotomy and working with Lab Technicians to provide relevant patient and sample information.
6. Handling administrative tasks such as collecting patient information, managing admissions and discharges, and follow-up calls.
7. Maintaining health, safety, and hygiene standards within the department, identifying hazards, and reporting issues.

Extended Healthcare Skills

Experience in a hospital or clinical environment, with qualifications such as NVQ level 1&2 in Health and Social Care or equivalent. Skilled in phlebotomy, ECGs, and supporting patients directly alongside doctors. Computer literacy for updating records and learning new systems quickly. Effective communication skills for liaising with internal and external departments, patients, and their families or carers.

Additional Information

Passionate about working as part of a committed and focused team.