Outpatient Pharmacy Assistant

NHS Jobs; Milton Keynes; On-site; GBP 24,000 - 32,000; Full time

Job summary

Milton Keynes University Hospital NHS Foundation Trust seeks a pharmacist/Pharmacy team member to enable the Trust’s objectives through high-quality pharmacy service and patient care.

You will respond to common clinical conditions, provide OTC advice, train and supervise reception area staff, and manage outpatient stock and logistics, ensuring effective collaboration with the Responsible Pharmacist and other healthcare professionals.

Qualifications

• Provide high standard of service and customer care.
• Respond to common clinical conditions and minor ailments using WWHAM.
• Advise on suitable OTC products and correct usage.

Responsibilities

• Train and supervise pharmacy staff in the reception area, including Pre-Registration Technicians and Trainee Pharmacists.
• Serve patients and staff politely and efficiently and refer to the RP or Outpatient Pharmacy Technician as needed.
• Replenish stock and consumables in the outpatient pharmacy and manage storage and transport from the main pharmacy.

Skills

Customer service

Pharmacy reception supervision

Staff training

Clinical advice (OTC)

Education

GPhC registration

Job description

Trust responsibilities: To be part of the Pharmacy team and work to enable the objectives of the Pharmacy and the Trust to be achieved. Professional responsibilities: To be accountable for providing a high standard of service provision and customer service. Clinical practice: To respond to common clinical conditions and minor ailments described by patients using the WWHAM mnemonic, recommending suitable over-the-counter (OTC) products and providing advice on their correct use. This will include consideration of danger symptoms and referring to the Responsible Pharmacist (RP) or other healthcare professionals and providing information on non-drug management of the condition to avoid recurrence. Staff training & development: To train and supervise other pharmacy staff working in the reception area including Pre-Registration Technicians and Trainee Pharmacists. Operational responsibilities: To serve patients and staff politely and efficiently, responding to their needs and referring to the RP or Outpatient Pharmacy technician appropriately. Medicines Management: To be responsible for the replenishment of stock and consumables in the outpatient pharmacy to include frequent transportation from the main pharmacy and storing in the outpatient pharmacy. Please refer to the Job Description for further details.

Milton Keynes University Hospital NHS Foundation Trust

Milton Keynes University Hospital NHS Foundation Trust

Milton Keynes University Hospital NHS Foundation Trust