Outpatient Healthcare Assistant

NHS; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading healthcare facility in London seeks an Outpatient Healthcare Assistant to join its dedicated team. You will play a key role in maintaining patient care standards and ensuring the efficient operation of the outpatient department. Ideal candidates will demonstrate excellent clinical skills, organizational abilities, and a commitment to providing high-quality care to patients. Opportunities for personal growth and supporting various specialty clinics are available.

Qualifications

• Experience in a healthcare setting with excellent clinical skills is essential.
• Self-motivated with the ability to inspire others.
• Proficient in time management and effective communication.

Responsibilities

• Deliver evidence-based care and maintain patient confidentiality.
• Complete accurate documentation within agreed timescales.
• Participate in effective communication within the multidisciplinary team.

Skills

Excellent clinical skills

Professional commitment

Ability to work within a multidisciplinary team

Good organisational skills

Good interpersonal skills

Job description

Go back The Hospital of St John and St Elizabeth

Outpatient Healthcare Assistant

The closing date is 06 July 2025

The Outpatient Department is often a patients first experience of the hospital of St John and St Elizabeth. We aim to deliver first class standards of care where the patient is at the heart of every decision.

Main duties of the job

We have a good team who strive to deliver our vision and values every day. The department has 25 consulting rooms with equipment specific to the various specialties we support and is in spacious, comfortable surroundings. We offer all staff the opportunity to support various specialty clinics and we have a minor procedure room where we undertake some further procedures under local anaesthetic.

The department offers both pre and post-operative appointments and a variety of other medical and general specialties.

About us

Located in leafy St Johns Wood on the Jubilee line, minutes from Central London. Uniquely, all profits fund our onsite Hospice, St Johns.

Job responsibilities

• To maintain confidentiality surrounding patient treatment at all times.
• To ensure documentation is completed accurately and within agreed timescales using Hospital approved documentation, in line with Hospital guidelines.
• To have knowledge of and adhere to Hospital policy and professional standards. To ensure that team members do likewise.
• To ensure the provision of excellent, evidence-based care for patients.
• Ensure that each patient is assessed, and that their care is planned, implemented and evaluated, and that this is accurately documented.
• Participate in effective communication between all members of the multidisciplinary team, other hospital departments, relatives and visitors.
• Ensure quality care is given, by being familiar with agreed standards of care and to inform seniors, if the required standard cannot be reached.

Person Specification

Experience

• Excellent clinical skills
• Professional commitment and self-awareness
• Motivate self and others
• Ability to work within a multidisciplinary team
• Good organisational and time management skills
• Good interpersonal skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

The Hospital of St John and St Elizabeth