Outpatient Booking Clerk

South Warwickshire NHS Foundation Trust; Warwick; On-site; GBP 22,000 - 27,000; Full time

Job summary

South Warwickshire NHS Foundation Trust seeks an enthusiastic Band 3 Outpatient Booking Clerk for its fast-paced Orthopaedic Team at Warwick Hospital. The role requires previous booking experience, outstanding IT skills, and proficiency in managing your workload while ensuring excellent customer service. This position is ideal for those who thrive under pressure and are looking to make a meaningful impact within a progressive healthcare environment.

Qualifications

• Excellent IT skills required.
• Ability to manage time and prioritise workloads.
• Experience in Orthopaedic/Rheumatology booking preferred.

Responsibilities

• Prioritise own workload and ensure data quality.
• Provide clerical duties within Orthopaedic Services.
• Support patients and medical staff effectively.

Skills

IT skills

Teamwork

Time management

Problem solving

Job description

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South Warwickshire University NHS Foundation Trust is currently looking for an enthusiastic and highly motivated Band 3 Outpatient Booking Clerk. We are looking for someone ideally with previous Orthopaedic/ Rheumatology booking experience. The ideal candidate will thrive in a fast paced busy environment and enjoy a challenge.

If this is you and you would like to be part of the continually evolving Orthopaedic Team within Warwick Hospital then please apply.

Applicants will need to be a good team worker as well as able to work independently. They will need to be flexible, and able to use their own initiative working proactively with colleagues to ensure waiting time targets are achieved. The post holder will be responsible for prioritising own workload and ensuring data quality and customer service are met to a high quality standard.

You will also need to be able to demonstrate your excellent IT skills and your ability to plan, prioritise, manage your time and problem solve effectively. In house training will be provided.

To work as a flexible member of a team to carry out clerical duties within the Orthopaedic Services giving support to patients, medical staff and the management process, maintaining an effective customer focused service.

Come and join a Trust rated Outstanding by the CQC. South Warwickshire NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further.

We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.

Our values can be summed up in one sentence. We are ‘Trusted to provide safe, effective and compassionate care’. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.

For further details / informal visits contact: Name: Tamara Harries Job title: General Manager Email address: [e-mail]

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitals and Health Care

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