Outlet Store Manager Bicester Village F/M

Moncler Group; Bicester; On-site; GBP 35,000 - 50,000; Full time

Job summary

Moncler Group is seeking a Store Manager for their Outlet in Bicester Village. The role emphasizes client relationships, team leadership, and operational excellence within a luxury retail environment. The ideal candidate will have significant experience in managerial roles and a strong focus on customer service and team development, along with a degree in Retail or Hospitality Management.

Qualifications

• 3-5 years of managerial experience in Fashion Luxury & Retail.
• Fluency in English, another language is a plus.
• Experience with MS Office and retail management systems.

Responsibilities

• Create and maintain relationships with clients focused on exceeding their expectations.
• Lead team performance to achieve clear goals, prioritize tasks and define roles.
• Ensure visual merchandising and store standards are met.

Skills

Client service skills

Team leadership

Visual merchandising

Multilingual

Digital awareness

Education

Degree in Retail/Hospitality Management

Tools

MS Office

Payments management systems

Warehouse management tools

Job description

Overview

STONE ISLAND is looking for a Store Manager for its Outlet in Bicester Village.

The Store Manager strives to reach excellence in business performance and key qualitative objectives always going beyond expectations, inspiring, managing and coaching the team.

Your Impact

Main activities will be:
• Create a genuine and attentive relationship with the clients, based on listening, meeting and exceeding client’s needs and expectations;
• Be focused on excellent performances and results, based on clear KPIs, in a challenging competitive environment.
• Maintain visual merchandising standards and the overall standards in terms of technical maintenance, cleanness, staff personal appearance
• Constantly enhance the knowledge of the brand's history and values,promote collections and product features;
• Create an exciting work environment where trust and respect for diversity is valued;
• Empower others through engagement and motivation: recognize individual strengths and provide solutions to consisitantly improve;
• Recognize talent and potential, as well as a feedback-oriented coaching environment, whilst ensuring team and individuals development.
• Lead the team to achieve common goals, identifying clear priorities, tasks and definition of role;

Qualifications

Requirements:
•3/5 Years previous experience in managerial roles in the same company, in structured Fashion Luxury & Retail Companies;
•Degree with specialization in Retail/Hospitality Management is a plus;
•Willingness to evolve in the organization, willingness to relocate is a plus;
•Proven excellent client service skills;
•Fluency in English, while another language is a plus.
•Digitally aware. Deep knowledge of MS Office and proven experience in payments and warehouse management systems and tools (MS Word, Excel and Outlook)

“Moncler Group is an equal opportunity employer, which means we do not discriminate on the basis of ethnic origin, skin colour, religion, civil status, age, nationality, ancestry, any form of disability or neurodivergence, medical condition, gender, gender identity or expression, sexual orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees."