Outlet Sales Team Member

Clarks; Birmingham; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Retail Trust

Life Assurance

Clarks Discount Card

Holiday Pay

Eyecare Vouchers

Clarks Workplace Pension Scheme

Store bonus potential

Job summary

Clarks in Birmingham is seeking a reliable and enthusiastic Sales Associate to provide a great consumer experience, deliver set targets and KPIs, and effectively sell shoes and accessories while maintaining high retail standards front and back of house.

The role requires flexibility to work a 7-day shift pattern, including weekends and bank holidays, follow cash and stock procedures, and uphold brand standards with excellent product knowledge and customer service.

Qualifications

• Experience in delivering strong customer service in retail.
• Able to work weekends and bank holidays.
• Strong product knowledge and brand representation.
• Willing to use technology to enhance customer experience.

Responsibilities

• Deliver a great brand experience and use technology to enhance the consumer's experience.
• Support the achievement of store KPI targets by selling at set levels.
• Maintain the sales floor and back-of-house areas to meet high brand and retail standards.

Skills

Customer service

Sales skills

Communication

Product knowledge

Technology usage

Job description

Sales Associate

Why join us?

We’re more than just a shoe brand—we have been at the forefront of innovative shoemaking since its foundation in 1825. That’s right! 200 years! If you have agreat attitude, love working with people, we want to hear from you!

About the role

We are looking for a reliable and enthusiastic Sales Associate to provide a great consumer experience in store whilst delivering set targets and KPIs. Effectively selling shoes and accessories through the delivery of the appropriate Clarks selling models. Support in the day-to-day maintenance of high retail standards both front and back of house.

We’re looking for someone who will:

• Consistently deliver a great brand experience, including utilising technology to enhance the consumers’ experience and keeping up to date with product knowledge.
• Support the achievement of key store KPI’s by delivering sales at target levels set by store Management team.

• Maintain the sales floor and back of house areas in order to deliver high brand and retail standards
• Flexibility to work a7-day shift pattern, including weekends and bank holidays.

• Follow cash and stock security procedures to Company standards.
• Maintain visual merchandising standards and replenish as required.

Benefits

We reward our Sales Associates with a comprehensive package, including:

• Retail Trust
• Life Assurance
• Clarks Discount Card
• Holiday Pay
• Eyecare Vouchers
• Clarks Workplace Pension Scheme
• Potential to win store bonus if overachieve set KPI’s

Join us and bring your positive energy to Clarks – where every day is an adventure!