Outdoor Department Manager: Lead, Develop & Delight Customers

GO Outdoors LTD; Manchester; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Staff Discount

Exclusive Bike Discount scheme

Discounted Gym membership

Personal development opportunities

Incremental Holiday Allowance

Apprenticeships and accredited quals

Job summary

GO Outdoors in the United Kingdom is seeking a Department Manager to lead a busy department, working alongside the Store Manager to drive results and deliver an exceptional customer experience across a fast-paced retail environment.

You will coach and develop team members, manage store standards, and help the store hit ambitious sales targets while upholding GO Outdoors' values of welcoming, responsible, authentic and innovative.

Qualifications

• Previous experience in a retail management or supervisory role (Department Manager / Assistant Store Manager / Supervisor).
• Strong leadership to guide, develop and motivate staff.
• Ability to interpret KPI and sales data to support commercial decisions.
• Excellent communication and interpersonal skills for professional customer interactions.
• Proven track record of driving sales performance in a retail environment.

Responsibilities

• Support the Store Manager with daily store operations to help achieve sales targets and core KPIs.
• Lead and guide colleagues on the shop floor, allocate tasks, support service delivery, and uphold GO Outdoors standards.
• Own your department to ensure it is commercially strong, well presented, and aligned to store priorities.
• Coach and develop staff with real-time feedback and reinforcing expectations from the Store Manager.
• Maintain high presentation and operational standards including availability, pricing accuracy, tidy displays and safe environment.
• Carry out core duties such as cash handling, till checks, stock audits, and opening/closing routines.

Job description

GO Outdoors in the United Kingdom is seeking a Department Manager to lead a busy department, working alongside the Store Manager to drive results and deliver an exceptional customer experience across a fast-paced retail environment.

You will coach and develop team members, manage store standards, and help the store hit ambitious sales targets while upholding GO Outdoors' values of welcoming, responsible, authentic and innovative.