Outdoor Centre Coordinator - Somerset

Outdoor Learning; Bridgwater; Hybrid; GBP 30,000 - 33,000; Full time

Benefits offered by this job

Generous annual leave

LGPS pension

Flexible & hybrid working

Health and wellbeing support

Paid volunteering opportunities

Job summary

Somerset Council's Kilve Court Outdoor Centre is seeking a motivated individual to help deliver high-quality outdoor learning programmes. You will coordinate activities, manage bookings, promote the centre and lead engaging outdoor adventures, while ensuring a welcoming and safe visitor experience.

Working with the Centre Manager, you will support day-to-day operations, safeguarding, and inclusivity, helping children, young people and guests enjoy memorable stays and maximise opportunities for

Qualifications

• Experience delivering excellent customer service and building positive relationships with schools, parents and visitors.
• Knowledge of health and safety, safeguarding and risk assessment in outdoor or residential settings.
• Experience planning and delivering activities, programmes or events.
• Experience supporting the day-to-day operation of a service, facility or team.
• Strong communication skills with children, young people and adults.
• Excellent organisational skills to manage bookings, programmes and prioritites.
• Ability to lead activities and make decisions in a busy environment.
• Current First Aid qualification (or willingness to obtain).

Responsibilities

• Help create exceptional outdoor learning experiences that inspire children and young people to learn, grow and thrive.
• Lead and coordinate programmes and residential stays to keep visitors returning.
• Build strong relationships with schools, parents and visitors, ensuring every guest feels welcome and supported.
• Deputise for the Centre Manager and help ensure the smooth, safe and successful day-to-day running of the centre.
• Champion outstanding customer service, always looking for ways to exceed expectations.
• Promote and develop Kilve Court, helping to grow bookings and maximise opportunities for outdoor learning.
• Support safeguarding, health and safety, and wellbeing, ensuring every child enjoys a safe and positive experience.
• Work collaboratively with colleagues to continually improve the service and create an inclusive environment where everyone can succeed.

Skills

Customer service

Relationship building

Communication

Organisation

Decision making

Teamwork

Education

Level 3 qualification or equivalent in Outdoor Education/Sport/Leisure/Youth Work/Education

Outdoor activity leadership qualification(s)

Job description

Salary: Grade 12, Ranging from £29,542 to £33,119 per annum.

About the Role

Help shape unforgettable outdoor learning experiences at Kilve Court Outdoor Centre.

You'll play a key role in delivering high-quality programmes, supporting the day-to-day running of the centre, and ensuring every visitor enjoys a welcoming and memorable stay.

Working closely with the Centre Manager, you'll help coordinate activities, manage bookings, promote the centre, and lead exciting outdoor adventures.

You'll also support the smooth, safe operation of the centre, contribute to its ongoing success, and help create an inclusive environment where children, young people and visitors can thrive.

How You'll Make a Difference

• Help create exceptional outdoor learning experiences that inspire children and young people to learn, grow and thrive.
• Lead and coordinate exciting programmes, activities and residential stays that keep visitors coming back.
• Build strong relationships with schools, parents, group leaders and visitors, ensuring every guest feels welcome and supported.
• Deputise for the Centre Manager and help ensure the smooth, safe and successful day-to-day running of the centre.
• Champion outstanding customer service, always looking for ways to exceed expectations.
• Promote and develop Kilve Court, helping to grow bookings and maximise opportunities for outdoor learning.
• Support safeguarding, health and safety, and wellbeing, ensuring every child enjoys a safe and positive experience.
• Work collaboratively with colleagues to continually improve the service and create an inclusive environment where everyone can succeed.

What You'll Bring

• Experience delivering excellent customer service and building positive relationships with schools, parents and visitors.
• Knowledge of health and safety, safeguarding and risk assessment in outdoor or residential settings.
• Experience planning and delivering activities, programmes or events.
• Experience supporting the day-to-day operation of a service, facility or team.
• Strong communication skills, with the ability to engage confidently with children, young people and adults.
• Excellent organisational skills, with the ability to manage bookings, programmes and competing priorities.
• Ability to lead activities and make effective decisions in a busy environment.
• Level 3 qualification (or equivalent experience) in Outdoor Education, Sport, Leisure, Youth Work, Education or a related field.
• Relevant outdoor activity leadership qualification(s).
• Current First Aid qualification (or willingness to obtain).

Why Join Us?

At Somerset Council, we're a progressive organisation committed to improving lives and shaping better services for our communities. Based in one of England's most beautiful counties, it's a great place to build your career and enjoy an excellent quality of life.

• Generous annual leave plus bank holidays, with the option to purchase additional leave.
• Local Government Pension Scheme (LGPS), one of the UK's most enhanced and secure pension schemes.
• Flexible and hybrid working arrangements to support work-life balance, where service needs allow.
• Health and wellbeing support, including access to confidential employee assistance services.
• Paid volunteering opportunities, helping you make a difference both inside and outside of work.

Find out more about working at Somerset Council:

• 28 day’s annual leave (additional to bank holidays).
• Interviews taking place week beginning 9th November 2026.

Unfortunately, we are unable to offer sponsorship for this role. We are only able to proceed with candidates who already have the right to work in the UK without the need for VISA sponsorship.

We believe diversity makes us stronger and are committed to creating a workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds and experiences, whose unique perspectives help us better serve the people of Somerset.