Outbound Sales Representative

Brook Street; Wales; Remote; GBP 24,000 - 37,000; Full time

Job summary

A leading company is seeking Outbound Sales Representatives to work remotely within the UK. The role involves engaging customers to renew and upgrade their appliance protection plans, while working towards sales targets. Selected candidates will enjoy a competitive salary and benefits package, including career development opportunities and employee assistance programmes.

Benefits

33 days' holiday (inclusive of bank holidays)

Career development and progression paths

Matched pension contributions up to 5%

Life assurance (4x basic salary)

24/7 Employee Assistance Programme

Qualifications

• Minimum 1 year of sales experience in a target-driven environment.
• Confident communication skills to engage effectively with customers.
• Ability to thrive in a structured, remote setting.

Responsibilities

• Contact 150 - 200 customers daily to renew/upgrade protection plans.
• Meet and exceed KPIs in a fast-paced sales environment.
• Build rapport and identify customer needs effectively.

Skills

Sales experience

Communication skills

Resilience

Self-motivation

Job description

Outbound Sales Representative - Remote (UK Mainland Only)
Salary: £24,500 + bonus (Average £7,200 annually)
Hours: 37.5 per week | Mon-Thurs 10:30-19:00 | Fri 09:00-17:30 | No weekends
Start Date: 14th & 28th July 2025

Are you a proven sales professional who thrives in an outbound environment? Join Domestic & General, a trusted partner to leading global brands, helping protect household appliances for nearly 9 million UK customers.

We're currently hiring Outbound Sales Advisors who know how to connect with customers, overcome objections, and close the sale - all while working from the comfort of home. If you're motivated by targets, great bonuses, and long-term growth, this is the role for you.

What You'll Be Doing:

• Proactively contacting 150 - 200 customers to renew or upgrade their appliance protection plans each day.
• Using your outbound sales experience to build rapport, identify customer needs, and confidently promote suitable solutions.
• Meeting and exceeding KPIs in a fast-paced, high-energy environment.
• Putting customers first while driving commercial results.

What We're Looking For:

• Minimum 1 year of consistent, target-driven sales experience within the last 3 years (e.g., telesales, outbound B2C/B2B, telemarketing). We are unable to accept applications without the above minimum requirement.
• Resilience, drive, and a passion for closing sales and beating targets.
• Confident communication skills and the ability to tailor your approach to every customer.
• Self-motivated, with the discipline to thrive in a remote, structured environment.

What You'll Get:

• 33 days' holiday (inclusive of bank holidays) + the option to buy up to 5 more
• Clear career development with real progression paths and regular coaching
• Matched pension contributions up to 5% of basic salary
• Life assurance (4x basic salary)
• 24/7 Employee Assistance Programme for mental, physical, and financial wellbeing

Ready to turn your sales skills into a long-term career? Apply today - interviews available immediately.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

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