Outbound Sales Representative

Brook Street; United Kingdom; Remote; GBP 24,000 - 32,000; Full time

Job summary

A household appliance protection company is hiring an Outbound Sales Representative to work remotely. This position involves contacting customers to renew or upgrade appliance protection plans. The ideal candidate will have over a year of outbound sales experience, strong communication skills, and a passion for exceeding sales targets. The role offers a salary of £24,500 plus bonuses, with 33 days of holiday and career development opportunities.

Benefits

33 days' holiday

Career progress paths

Pension contributions up to 5%

Life assurance

24/7 Employee Assistance Programme

Qualifications

• Minimum 1 year of consistent, target-driven sales experience within the last 3 years.
• Resilience, drive, and a passion for closing sales and beating targets.
• Self-motivated, with the discipline to thrive in a remote environment.

Responsibilities

• Proactively contacting 150 - 200 customers daily to renew or upgrade plans.
• Using sales experience to identify customer needs and promote solutions.
• Meeting and exceeding KPIs in a fast-paced environment.

Skills

Outbound sales experience

Customer rapport building

Target achievement

Communication skills

Job description

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Outbound Sales Representative - Remote (UK Mainland Only)
Salary: £24,500 + bonus (Average £7,200 annually)
Hours: 37.5 per week | Mon-Thurs 10:30-19:00 | Fri 09:00-17:30 | No weekends
Start Date: 4th August 2025

Are you a proven sales professional who thrives in an outbound environment? Join Domestic & General, a trusted partner to leading global brands, helping protect household appliances for nearly 9 million UK customers.

We're currently hiring Outbound Sales Advisors who know how to connect with customers, overcome objections, and close the sale - all while working from the comfort of home. If you're motivated by targets, great bonuses, and long-term growth, this is the role for you.

What You'll Be Doing:

• Proactively contacting 150 - 200 customers to renew or upgrade their appliance protection plans each day.
• Using your outbound sales experience to build rapport, identify customer needs, and confidently promote suitable solutions.
• Meeting and exceeding KPIs in a fast-paced, high-energy environment.
• Putting customers first while driving commercial results.

What We're Looking For:

• Minimum 1 year of consistent, target-driven sales experience within the last 3 years (e.g., telesales, outbound B2C/B2B, telemarketing). We are unable to accept applications without the above minimum requirement.
• Resilience, drive, and a passion for closing sales and beating targets.
• Confident communication skills and the ability to tailor your approach to every customer.
• Self-motivated, with the discipline to thrive in a remote, structured environment.

What You'll Get:

• 33 days' holiday (inclusive of bank holidays) + the option to buy up to 5 more
• Clear career development with real progression paths and regular coaching
• Matched pension contributions up to 5% of basic salary
• Life assurance (4x basic salary)
• 24/7 Employee Assistance Programme for mental, physical, and financial wellbeing

Ready to turn your sales skills into a long-term career?