Outbound Sales Representative

Brook Street; United Kingdom; On-site; GBP 23,000; Full time

Job summary

An established industry player is seeking Outbound Customer Sales Advisors to join their remote team. This role offers a fantastic work-life balance and comprehensive training, ensuring you are well-prepared to assist customers in protecting their appliances. You will leverage your sales and communication skills to build rapport and upsell products, all while enjoying the flexibility of working from home. With generous annual leave, career development opportunities, and health benefits, this position is perfect for those passionate about customer service and sales. Don't miss the chance to make a significant impact in a supportive environment!

Benefits

33 days' annual leave

Discounted gym membership

Health and Wellbeing support

Pension scheme

Life assurance

Employee assistance programme

Qualifications

• 1 year of targeted sales experience within the last 3 years.
• Strong customer service skills with a focus on hitting targets.

Responsibilities

• Contact customers to ensure appliance protection and upsell products.
• Build rapport and understand individual customer needs.

Skills

Sales Experience

Customer Service Skills

Communication Skills

Job description

Salary: £23,000 plus average bonus earning potential of £7,200 per annum
Hours: 37.5 hours per week, Monday - Thursday 10:30 - 19:00, Friday 09:00 - 17:30. No weekends.
Location: Remote, Mainland UK only
Start date: 28th April 2025

Domestic & General are a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK.

Job Title: Outbound Customer Sales Advisor

Right now, we're recruiting Outbound Customer Sales Advisors in a role that offers great work-life balance, working from home and comprehensive training (2 weeks Mon-Fri: 9am - 5:30pm).

Responsibilities:

As a Customer Sales Advisor in our busy Outbound department, you'll get in touch with customers to make sure their appliances are protected. You'll build rapport with customers, get to know their individual needs and put their interests first, using your sales and communication skills to upsell products.

The Experience and Skills You Need:

1. 1 year continuous and targeted sales experience within the last 3 years
2. A driven mindset with strong customer service and sales skills with a love for hitting targets
3. Great communication skills - you're at ease building rapport, listening to customers, and demonstrating empathy when needed

How You'll Be Rewarded:

1. 33 days' annual leave (including bank holidays) - Additionally the option to buy 5 extra days each year
2. Investment in your career - Development through ongoing coaching and clearly defined progression opportunities
3. Health and Wellbeing - Discounted gym membership, help towards dental, optical, and physiotherapy costs
4. Pension scheme - Matched employer contributions up to 5% of basic salary
5. Life assurance - Employer funded cover of 4x basic salary
6. Employee assistance programme - Free support for physical & mental health, financial assistance and more

Immediate interviews available.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.