Outbound Sales Advisor

Acapella Recruitment; West Midlands; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking a Full-Time Outbound Sales Advisor to join their team in Stafford. The role involves making proactive calls to customers to promote mobility products, maintaining relationships, and processing orders. The ideal candidate should have previous sales or customer service experience and possess strong communication skills. The position offers a competitive salary along with a bonus package.

Qualifications

• Experience in sales, retail, or customer service is essential.
• Experience in telephone-based outbound sales is highly desirable.
• Confident communicator with strong persuasion and listening skills.

Responsibilities

• Make proactive outbound calls to new and existing customers.
• Create opportunities for new sales through engaging conversations.
• Advise customers on mobility products that meet their needs.

Skills

Previous sales experience

Telephone-based customer service

Strong communication skills

Basic computer literacy

Job description

Job Title: Full-Time Outbound Sales Advisor

Location: Head Office located in Stafford

Employment Type: Full-Time

Department: Retail Operations

Competitive starting Salary, commensurate with experience plus commission/ bonus package.

About The Company

Our client is passionate about delivering an exceptional retail experience across every one of their stores nationwide. As a growing leader in the Motability industry, they are committed to operational excellence, innovation, and empowering their teams to succeed.

Role Overview

Do you thrive on building connections and creating opportunities? As an Outbound Sales Advisor, you'll take the lead in reaching out to potential and existing customers, sparking interest in mobility products, and opening doors to new sales. You'll combine confidence, empathy, and determination to achieve results while helping people make choices that improve their day-to-day lives. With full training and ongoing support, this role is perfect for someone who enjoys a challenge and loves turning conversations into results.

Key Responsibilities

* Make proactive outbound calls to new and existing customers, introducing products and services.
* Build interest and create opportunities for new sales through confident, engaging conversations.
* Advise on mobility products, ensuring solutions match customer needs.
* Assist customers in making informed purchasing decisions.
* Accurately process orders, including payment handling.
* Stay up to date on product knowledge, pricing, and promotions.
* Develop long-term customer relationships with empathy and professionalism.
* Keep accurate records of interactions in the CRM system.
* Collaborate with colleagues across departments to deliver a seamless customer experience.

Skills & Experience

* Previous sales, retail, or customer service experience (telephone-based outbound sales is highly desirable).
* Confident communicator with strong persuasion and listening skills.
* Warm and professional manner, balancing sales focus with genuine customer care.
* Basic computer literacy, including CRM or order-processing systems.

If this sounds like the opportunity for you, please apply ASAP.

*PLEASE NOTE - by applying to this position, you agree for your CV to be submitted to our client, who shall contact you directly, should your application make their short-list. You also agree to our Privacy Policy: acapella-recruitment.co.uk./privacy-policy.html which can be found on our website.