Outbound Sales Advisor

Acapella Recruitment; Stafford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment firm in Stafford seeks a Full-Time Outbound Sales Advisor to connect with customers and promote mobility products. The ideal candidate will have sales or customer service experience and strong communication skills. This role includes training and ongoing support, with a competitive salary plus commission. Join a passionate team dedicated to improving customer experiences.

Qualifications

• Previous sales, retail, or customer service experience is highly desirable.
• Confident communicator with strong persuasion and listening skills.
• Warm and professional manner, balancing sales focus with genuine customer care.

Responsibilities

• Make proactive outbound calls to new and existing customers.
• Build interest and create opportunities for new sales.
• Advise on mobility products, ensuring solutions match customer needs.
• Accurately process orders, including payment handling.
• Keep accurate records of interactions in the CRM system.

Skills

Sales experience

Customer service experience

Communication skills

Basic computer literacy

Job description

Job Title: Full-Time Outbound Sales Advisor

Location: Head Office located in Stafford

Employment Type: Full-Time

Department: Retail Operations

Competitive starting Salary, commensurate with experience plus commission/ bonus package.

About The Company

Our client is passionate about delivering an exceptional retail experience across every one of their stores nationwide. As a growing leader in the Motability industry, they are committed to operational excellence, innovation, and empowering their teams to succeed.

Role Overview

Do you thrive on building connections and creating opportunities? As an Outbound Sales Advisor, you’ll take the lead in reaching out to potential and existing customers, sparking interest in mobility products, and opening doors to new sales. You’ll combine confidence, empathy, and determination to achieve results while helping people make choices that improve their day-to-day lives. With full training and ongoing support, this role is perfect for someone who enjoys a challenge and loves turning conversations into results.

Key Responsibilities

• Make proactive outbound calls to new and existing customers, introducing products and services.
• Build interest and create opportunities for new sales through confident, engaging conversations.
• Advise on mobility products, ensuring solutions match customer needs.
• Assist customers in making informed purchasing decisions.
• Accurately process orders, including payment handling.
• Stay up to date on product knowledge, pricing, and promotions.
• Develop long-term customer relationships with empathy and professionalism.
• Keep accurate records of interactions in the CRM system.
• Collaborate with colleagues across departments to deliver a seamless customer experience.

Skills & Experience

• Previous sales, retail, or customer service experience (telephone-based outbound sales is highly desirable).
• Confident communicator with strong persuasion and listening skills.
• Warm and professional manner, balancing sales focus with genuine customer care.
• Basic computer literacy, including CRM or order-processing systems.

We are an equal opportunities employer and welcome applications from all qualified candidates.