Outbound Manager

William Jackson Food Group Limited; Nelson; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Volunteering days off

Generous product discounts

Cycle to Work Scheme

Employee assistance services

Free meals every few months

Free occasional meals

Job summary

A leading food distribution company in the UK seeks an Outbound Manager to oversee the loading function during night shifts. The role involves managing operations to ensure prompt vehicle departures and maintaining high standards of safety and compliance. The ideal candidate will have warehouse experience, supervisory qualifications, and strong communication skills. Benefits include discounts on products, volunteering days, and employee assistance services.

Qualifications

• Experience in a warehouse, logistics, or distribution environment.
• Strong understanding of safe loading practices and warehouse processes.
• Ability to work under pressure while maintaining accuracy and attention to detail.
• Background leading teams in fast-paced operational settings.
• Strong understanding of safe loading practices and warehouse processes.
• Excellent communication, organisational and problem‑solving skills.
• Competent with warehouse systems and Microsoft Office.
• Ability to work under pressure with high accuracy.

Responsibilities

• Ensure all picking deadlines and priority cut-off times are met.
• Manage night loading operations to ensure vehicles depart on schedule.
• Lead, coach, and develop the loading team to achieve high performance.
• Manage night loading operations and keep vehicles departing on schedule.
• Allocate labour and resources to minimise delays.
• Oversee loading, labelling and route plan accuracy.
• Analyze loading errors and drive Lean/5S improvements.
• Support operational excellence projects and standards.
• Monitor KPIs like misloads, loading times, stock accuracy, departures.
• Lead, coach and develop loading team for high performance.
• Deliver daily briefs and ensure clear two-way communication.

Skills

Warehouse experience

Supervisory skills

Communication skills

Problem-solving

Organizational skills

Education

ILM Level 2 or 3 qualification

Tools

Microsoft Office

Forklift licence

PPT licence

Job description

Location: Nelson

Shift Pattern: 19:30 - 16:00 (38.75 hours per week)

5 days out of 6 (Sunday-Friday nights)

Job Vacancy – Outbound Manager (Nights)

About the role

As our Outbound Manager, you will take full ownership of the despatch loading function—ensuring all vehicles are loaded accurately, safely, and on time. You will be responsible for coordinating your team, maintaining safety and compliance standards, and driving continuous improvement across your department. Your leadership will play a crucial role in delivering a seamless despatch process and outstanding customer service.

What you will do:

• Partnering to ensure all picking deadlines and priority cut-off times are met.
• Manage all night loading operations, ensuring vehicles depart on schedule.
• Allocate labour and resources efficiently to minimise delays.
• Oversee accurate picking, staging, and loading in line with route plans and customer requirements.
• Analyse loading errors and drive continuous improvement (Lean, 5S etc.).
• Support operational excellence projects and best‑practice standards.
• Ensure load sheets, product labelling and route plans are accurate.
• Collaborate closely with Warehouse and Transport teams to resolve operational issues.
• Monitor key KPIs including misload rates, loading times, stock accuracy and vehicle departure times.
• Lead, coach and develop the loading team to achieve high performance.
• Deliver daily briefs and ensure clear two-way communication.

What you will need:

• Experience in a warehouse, logistics, or distribution environment.
• Supervisory or Team Leader qualification, e.g., ILM Level 2 or 3 (Desirable)
• Forklift or PPT licence (Desirable).
• Background in leading teams in a fast‑paced operational setting.
• Strong understanding of safe loading practices and warehouse processes.
• Excellent communication, organisational and problem‑solving skills.
• Competent using warehouse systems and Microsoft Office.
• Ability to work under pressure while maintaining high levels of accuracy and attention to detail.

Let us tell you some more benefits you would receive:

• Fancy volunteering? We will give you one day off a year to take part in volunteering.
• Generous discounts on our products
• Cycle to Work Scheme that offers discounted bikes and cycling equipment.
• Donate through your pay to a charity of your choice. The money is simply deducted through your pay before tax, so for every pound you donate, the 20p that usually goes to tax will go to the charity instead!
• We also have a range of employee assistance services which can be tailored to give you support on various matters such as financial, health and wellbeing advice.
• We treat our teams to a free meal every few months, from our visiting fish & chip van, to freshly made bacon baps from our in-house chefs

About us

Wellocks, is one of the leading UK food distributors in the hospitality industry. We provide fruit, vegetables, dairy, eggs, poultry, meat, store cupboard essentials and everything else chefs will need in their restaurant kitchen. Thanks to our highly skilled team, we also offer pre‑prepared veg and freshly‑made pasta which is a key part of our service.

From our humble beginnings in 1961 supplying potatoes to local pubs and restaurants, 60 years later we now supply over 1,200 restaurant kitchens across the country with amazing ingredients.

We’re proud to be part of the William Jackson Food Group, a dedicated family‑owned food business which started in 1851. Our sister businesses are Abel & Cole, Jacksons Bakery and Belazu. Family values and the commitment which comes with such a long‑standing business are rooted in our culture here at Wellocks.