Out-of-Hours Social Work Assistant

Southlanarkshire; Hamilton; On-site; GBP 42,000 - 43,000; Full time

Job summary

South Lanarkshire Council’s Emergency Social Work Services (ESWS) invites applications for a Social Work Assistant to support out-of-hours social work operations from the Hamilton area. You will join a dedicated team delivering urgent interventions and maintaining communication with daytime teams.

The role requires at least two years of social care experience, a full UK driving licence, and flexibility to work a rota including weekends and public holidays.

Qualifications

• Minimum of two years' experience working within a social care or social work setting.
• Commitment to supporting individuals, families and communities with dignity and respect.
• Experience working collaboratively as part of a team, ideally within care, support or public protection environment.
• Ability to communicate clearly, maintain accurate records, and handle sensitive information appropriately.
• Flexibility, resilience and willingness to work within a shift pattern that includes evenings, weekends and public holidays.
• Hold a full UK driving licence.

Responsibilities

• Assisting qualified Social Workers with gathering information, completing initial assessments, and supporting decision making during urgent referrals.
• Providing practical support and intervention to individuals, families, and vulnerable groups to promote their immediate safety and wellbeing.
• Contributing to partnership working with key agencies including Police Scotland, Health services, and other relevant partners.
• Supporting clear communication and accurate information sharing between ESWS and daytime Social Work teams.
• Maintaining high quality case notes and ensuring all actions are recorded in line with service procedures.
• Prioritising workload effectively in a fast paced environment and supporting colleagues during periods of high service demand.
• This role requires a compassionate, calm and organised approach, with the ability to respond appropriately to a wide range of situations.

Job description

South Lanarkshire Council’s Emergency Social Work Services (ESWS) invites applications for a Social Work Assistant to support out-of-hours social work operations from the Hamilton area. You will join a dedicated team delivering urgent interventions and maintaining communication with daytime teams.

The role requires at least two years of social care experience, a full UK driving licence, and flexibility to work a rota including weekends and public holidays.