Out of Hours Care Coordinator (Full Time & Part Time positions available)

Local Solutions; Liverpool; On-site; GBP 40,000 - 60,000; Full time

Job summary

An exciting opportunity exists for an Out of Hours Care Coordinator with a leading Health and Social Care Charity in Liverpool. The role involves providing customer support, ensuring effective service delivery, and requires strong organizational and communication skills. Candidates should ideally have a Level 2 qualification in health and social care and a commitment to quality service delivery.

Benefits

Free enhanced DBS

Employee discount voucher scheme

Discount staff scheme with Mersey garages

Access to Medicash

Personal development and funded NVQs available

£200 Refer A Friend Scheme

50% discount for Watersports Centre

Annual leave allowance of 23 days rising to 30 days

Qualifications

• Level 2 qualification in health and social care or working towards it.
• Experience in social care setting preferred.
• Must be a driver with access to own vehicle.

Responsibilities

• Provide customer support to service users and care delivery staff during evenings and weekends.
• Liaise with health & social care professionals to ensure effective service delivery.

Skills

Communication

Decision Making

Organisational Skills

Empowerment

Customer Service

Education

Level 2 qualification in health and social care

Job description

POSITION: OUT OF HOURS CARE COORDINATOR

LOCATION: LIVERPOOL CITY REGION

HOURS: Part time & Full Time available

SALARY: £13.67

This is an exciting opportunity to play a role with a leading Health and Social Care Charity.

About Us

Local Solutions is a pioneering social enterprise dedicated to empowering individuals and communities across Merseyside and North Wales. For over 50 years, we have been delivering high-quality care and support services, making a tangible difference in people's lives. Guided by our core values COMPASSIONATE, PIONEERING, RELIABLE, AND KNOWLEDGEABLE we are committed to providing innovative and sustainable social care solutions.

Employee Benefits

• Provide all staff with a free enhanced DBS.
• Employee discount voucher scheme.
• Discount staff scheme with Mersey garages.
• Access to Medicash.
• Opportunity to utilise E-Learning and gain further knowledge and skills.
• Personal development promoted and funded NVQs available.
• £200 Refer A Friend Scheme.
• 50% discount for our Watersports Centre.
• Annual awards for nominated employees.
• Annual leave (pro rata) starts at 23 days allowance rising to 30 days plus 10 bank holidays
  
  

General Skills And Experience

• Level 2 qualification health and social care or working towards.
• Must be a driver with access to own vehicle.
• Experience desirable in social care setting.
• Maintain accurate knowledge of relevant legislation where applicable.
• Understanding of and experience in working in accordance with CQC regulations.
• Ability to empower staff and delegate effectively, where appropriate.
• An effective decision maker, with direction as appropriate.
• Commitment to quality, customer service, best practice and best value in all aspects of the organisations operation.
• Able to work unsociable hours.
• A confident communicator.
• Ability to work under pressure and to work to strict deadlines.
• High level of self-discipline, and organisational skills.
• Committed to the vision and values of the company.
  
  

Main Purpose Of The Role

As a Care Coordinator (Out Of Hours), you will provide customer support to service users and care delivery staff during the evenings and weekends. For this post, you will be liaising with appropriate health & social care professionals to ensure the service is effective and responsive to service user needs during the out of hours periods.

By working for us, you are helping to make a difference to the lives of the people we work with and the service we provide. We are committed to delivering equality of opportunity for all of our service users and staff. Our aim is to create a workplace which is free from discrimination and diversity is celebrated. We aim to create an environment where staff and service users are equally valued and supported.