Out of Hours Care Coordinator (Full Time & Part Time positions available)

Local Solutions; Liverpool; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading Health and Social Care Charity seeks an Out of Hours Care Coordinator in Liverpool. The role involves providing customer support to service users and liaising with care professionals during evenings and weekends. Candidates must possess a Level 2 qualification in health and social care, have driving access, and preferably experience in a social care setting. This part-time and full-time role offers competitive pay and comprehensive employee benefits.

Benefits

Free enhanced DBS

Employee discount voucher scheme

Annual leave starts at 23 days

Personal development and funded NVQs

Discounts for Watersports Centre

Qualifications

• Must be a driver with access to own vehicle.
• Experience in a social care setting is desirable.
• Understanding of CQC regulations.

Responsibilities

• Provide customer support to service users and care delivery staff during evenings and weekends.
• Liaise with health & social care professionals.
• Ensure service effectiveness and responsiveness to user needs.

Skills

Level 2 qualification in health and social care

Ability to work unsociable hours

Effective communication skills

Organisational skills

Job description

POSITION: OUT OF HOURS CARE COORDINATOR

LOCATION: LIVERPOOL CITY REGION

HOURS: Part time & Full Time available

SALARY: £13.67 per hour

This is an exciting opportunity to play a role with a leading Health and Social Care Charity.

ABOUT US

Local Solutions is a pioneering social enterprise dedicated to empowering individuals and communities across Merseyside and North Wales. For over 50 years, we have been delivering high-quality care and support services, making a tangible difference in people's lives. Guided by our core values COMPASSIONATE, PIONEERING, RELIABLE, AND KNOWLEDGEABLE we are committed to providing innovative and sustainable social care solutions.

EMPLOYEE BENEFITS:

o Provide all staff with a free enhanced DBS.
o Employee discount voucher scheme.
o Discount staff scheme with Mersey garages.
o Access to Medicash.
o Opportunity to utilise E-Learning and gain further knowledge and skills.
o Personal development promoted and funded NVQs available.
o £200 Refer A Friend Scheme.
o 50% discount for our Watersports Centre.
o Annual awards for nominated employees.
o Annual leave (pro rata) starts at 23 days allowance rising to 30 days plus 10 bank holidays


GENERAL SKILLS AND EXPERIENCE

o Level 2 qualification health and social care or working towards.


o Must be a driver with access to own vehicle.


o Experience desirable in social care setting.


o Maintain accurate knowledge of relevant legislation where applicable.


o Understanding of and experience in working in accordance with CQC regulations.


o Ability to empower staff and delegate effectively, where appropriate.


o An effective decision maker, with direction as appropriate.


o Commitment to quality, customer service, best practice and best value in all aspects of the organisations operation.


o Able to work unsociable hours.


o A confident communicator.


o Ability to work under pressure and to work to strict deadlines.


o High level of self-discipline, and organisational skills.


o Committed to the vision and values of the company.


MAIN PURPOSE OF THE ROLE:

As a Care Coordinator (Out Of Hours), based in one of our offices, you will provide customer support to service users and care delivery staff during the evenings and weekends. For this post, you will be liaising with appropriate health & social care professionals to ensure the service is effective and responsive to service user needs during the out of hours periods. This will include care delivery in an on-call basis

By working for us, you are helping to make a difference to the lives of the people we work with and the service we provide. We are committed to delivering equality of opportunity for all of our service users and staff. Our aim is to create a workplace which is free from discrimination and diversity is celebrated. We aim to create an environment where staff and service users are equally valued and supported.