Out of hours call out operative

Connect2Swindon; Cricklade; On-site; GBP 17,000 - 25,000; Part time

Job summary

Connect2Swindon are recruiting an Out Of Hours Call Out Operative for Swindon Council. This temporary role runs until April 2027 and sits within the Highways Operations team to keep the public safe on Swindon’s highway network after hours.

You will be based at Waterside Park Depot in Swindon, on-call with a rota, able to respond within 30 minutes, and perform emergency works, traffic management, and post-incident clean-up in all weather conditions.

Qualifications

• Must hold a full UK driving licence.
• Must hold a Street Works (NRSWA) qualification.
• Understanding of highway maintenance, civil engineering, or groundworks, including emergency make-safe works.

Responsibilities

• Be available for out-of-hours call-outs, including nights, weekends, and bank holidays, on a rota basis.
• Attend site within 30 minutes of being called out.
• Make the highway safe and complete emergency works to a safe standard.
• Lead a small gang on site and ensure work is completed safely and to a good standard.
• Keep tools, plant, and vehicles clean and in good working order.

Skills

Driving licence

NRSWA

Highway maintenance

Emergency response

Team leadership

Tools

CAT and Genny equipment

Job description

Out of Hours Call Out Operative

Your Next Role

Connect2Swindon are recruiting an Out Of Hours Call Out Operative for Swindon Council. This is a temporary role expected to run until April 2027.

This is an exciting opportunity to join our Highways Operations team as a Casual Out of Hours Highway Operative, where you will play a vital role in keeping the public safe on Swindon's highway network in line with the Highways Act 1980.

This role operates on an out-of-hours call-out rota, including nights, weekends, and bank holidays, based on operational needs. You must be flexible and ready to respond quickly at short notice to emergencies on the highway.

You will be based at our Waterside Park Depot (Darby Close, Swindon, SN2 2PN) and will report to the on-call Highway Inspector. As you will need to attend site within 30 minutes of being called out, you will need to live within reasonable travel distance of the depot.

This role offers a wonderful opportunity to develop new skills and be part of a diverse, inclusive, and supportive team committed to equality and respect.

What Will You Be Responsible For?

As a Casual Out of Hours Highway Operative, you'll be working within the Highways Operations team, responding to out-of-hours emergencies such as potholes, road traffic collisions, localised flooding, and oil spillages. Your day-to-day responsibilities will include:

• Being available for out-of-hours call-outs, including nights, weekends, and bank holidays, on a rota basis
• Attending site within 30 minutes of being called out
• Making the highway safe and completing emergency works to a safe and acceptable standard
• Assisting in emergency situations as directed by the Highway Senior Specialist, Highway Inspector, or Emergency Officer
• Erecting and removing signs and barriers in line with Chapter 8 of the UK Traffic Signs Manual
• Following Risk Assessments and Method Statements (RAMS), wearing PPE, and attending toolbox talks, briefings, and training
• Operating powered hand tools, plant, and machinery safely
• Leading a gang of up to three operatives out of hours, ensuring work is completed safely, to a good standard, and sites are left clean
• Completing accurate time sheets for yourself and your gang, including materials, standing time, and rechargeable works
• Keeping tools, plant, and vehicles clean and in good working order, and disposing of waste in line with environmental requirements

What Are We Looking For?

This role of Casual Out of Hours Highway Operative is great for you if:

• You hold a full UK driving licence
• You hold a Street Works (NRSWA) qualification
• You have an understanding of highway maintenance, civil engineering, or groundworks, including emergency make-safe works, and some relevant experience
• You can identify traffic management requirements and restrictions
• You can use small tools and plant safely
• You can work under your own initiative and as part of a team, and lead a small gang on site
• You're flexible, able to commit to the call-out rota, and live within reasonable travel distance of Waterside Park Depot
• You're comfortable working outdoors in all weathers, in darkness, and at times alone, and dealing calmly with members of the public
• You are fluent in English, as required by Part 7 of the Immigration Act for the effective performance of a customer-facing role

It Would Be Great If You Also Have:

• An understanding of utility plans and contract drawings
• Experience using CAT and Genny equipment
• Asbestos Awareness, Needlestick Awareness, or Abrasive Wheels certificates

Our Commitment to Diversity, Equality, and Inclusion

We are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all backgrounds regardless of age, disability, gender identity, ethnicity, religion, sexual orientation, or any other characteristic protected by law.

Join us and help us deliver a safe, efficient, and reliable highway network that serves everyone in our community.

Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.