OTC Manager

Nomad Foods; London; On-site; GBP 45,000 - 65,000; Full time

Job summary

Nomad Foods is seeking an OTC Manager for its shared finance center in London. The successful candidate will lead the O2C team, ensuring effective processes and strong stakeholder management while embedding a new ERP system. A commitment to continuous improvement and strong analytical abilities are essential.

Benefits

Growth opportunities within the company

Flexible working environment

Team-oriented culture

Qualifications

• At least 3 years experience in O2C management.
• Experience in credit control and billing.
• Ability to manage multiple stakeholders.

Responsibilities

• Manage day-to-day operations of the O2C function.
• Lead the O2C team in compliance with policies.
• Optimize net working capital and cash collection.

Skills

Leadership

Analytical Skills

Communication

Computer Literacy

Education

Accounting Experience

Tools

SAP

Job description

We are seeking a highly motivated OTC Manager to join our diverse, high-performing team. You will play a key role within our shared finance centre, working for some of Europe’s most well-known frozen food brands including Birds Eye, Findus, Aunt Bessie's, and Goodfella's Pizzas.

About The Role

The O2C Manager will ensure that the department operates smoothly and maintains accurate and complete records regarding KPIs related to receivables.

The manager will also be responsible for leading the O2C team based in the shared finance department.

This role is expected to play an important and integral part in embedding a new ERP system and best-in-class Order to Cash (O2C) processes across the business, working alongside key stakeholders across the organization.

Key Accountabilities

• Optimize net working capital by providing leadership around cash collection, setting achievable targets, and engaging with stakeholders to resolve customer-driven queries or payment delays.
• Manage the day-to-day operations of the O2C function, ensuring policies, procedures, and controls are implemented and followed.
• Ensure all O2C functional tasks are completed accurately and on time.
• Manage, review, establish, approve, and maintain credit limits on all new and existing customer accounts.
• Ensure customer master data is accurately recorded and updated as needed.
• Monitor and work with internal and external departments to resolve all outstanding O2C queries.
• Manage the monitoring, tracking, and enforcement of department policies, procedures, and targets, identifying inefficiencies and proposing improvements.
• Own the Finance O2C function related SOX controls, ensuring they are completed, reviewed, and signed off timely. Maintain accurate SOX CAPDs.
• Manage the accounts receivable month-end closing process, including reporting.
• Oversee billing processes, including customer and intercompany invoices, and coordinate with EDI service providers to resolve system issues promptly.
• Build, lead, and motivate a high-performance O2C team to support all sales channels, products, and business activities across the Group.
• Continuously review accounts receivable processes, identify improvements, and demonstrate leadership in embracing a culture of continuous improvement.
• Manage internal and external audit requests related to the Accounts Receivable function.

About You

• Line management experience with strong leadership skills.
• At least 3 years of experience in a similar O2C management role, including credit control, customer service, claim management, and billing.
• Experience delivering significant change in a highly controlled environment.
• Accounting experience.
• Proficiency in SAP.
• Highly computer literate.
• Strong analytical skills with effective communication across the organization.
• Ability to manage multiple stakeholders to implement new processes.

What We Can Offer You

We’re on an exceptional journey and offer a purpose-led career with flexibility. Benefits include:

• An ambitious employer with recognized brands and growth potential.
• Opportunities to progress your career across different areas of Birds Eye and Nomad Foods.
• A culture where you are part of a team and encouraged to make a difference.