OT Systems Support Manager: Lead Operations & Resilience

Experis - ManpowerGroup; Perth; Hybrid; GBP 131,000 - 172,000; Full time

Job summary

Experis - ManpowerGroup is seeking an OT Technical Support Manager in Perth, Scotland. This hybrid role requires 1-2 days on site weekly to lead operational technology support within a Utilities environment.

You will oversee incident management, fault diagnosis, and service restoration across high-availability OT platforms, drive patching and vulnerability remediation, and mentor technical teams while aligning with regulatory requirements and business goals.

Qualifications

• Experience in OT environments within utilities or critical infrastructure.
• High-availability systems and incident response experience.
• Strong leadership and people management skills.
• Knowledge of OT cybersecurity principles is a plus.

Responsibilities

• Lead operational support and maintenance of OT platforms.
• Manage incident response, fault diagnosis, and service restoration.
• Ensure resilience and business continuity in high-availability environments.
• Oversee OT patching and vulnerability remediation programs.
• Coach and develop technical support teams and stakeholders.

Skills

Leadership

Incident management

Stakeholder management

OT operations

Team coaching

Operational excellence

Tools

DMS

SCADA

Data Historians

Telemetry

Communications Platforms

Job description

Experis - ManpowerGroup is seeking an OT Technical Support Manager in Perth, Scotland. This hybrid role requires 1-2 days on site weekly to lead operational technology support within a Utilities environment.

You will oversee incident management, fault diagnosis, and service restoration across high-availability OT platforms, drive patching and vulnerability remediation, and mentor technical teams while aligning with regulatory requirements and business goals.