OT Solutions Delivery Lead

Bilfinger; Stone; On-site; GBP 70,000 - 100,000; Full time

Job summary

Bilfinger UK is seeking a senior Operations Lead for OT Solutions delivery, software development, and systems integration. You will develop, implement and improve processes to ensure consistent delivery across locations while leading the Software Team and coordinating with Project Managers, Engineers and customers.

The role requires strong leadership, experience in industrial automation and cyber security, plus a track record of delivering safe, scalable automation solutions and effective

Qualifications

• Proven experience managing operational delivery, software development, systems integration or service delivery teams.
• Strong understanding of OT, industrial automation, digital technologies and operational environments.
• Experience managing multidisciplinary technical teams and project resources.
• Knowledge of OT cyber security principles and secure-by-design practices.
• Experience operating within industrial, manufacturing, energy or critical infrastructure sectors.
• Experience implementing operational processes, standards and governance frameworks.
• Knowledge of software delivery lifecycles, deployment methodologies and support models.
• Experience managing geographically distributed teams.

Responsibilities

• Manage team performance, workload planning and resource allocation to meet business priorities and customer commitments.
• Provide operational leadership for software deployment, integration activities and support services.
• Drive operational excellence through standardisation, automation and continuous improvement initiatives.
• Establish and manage support and maintenance processes for deployed OT Solutions.
• Ensure effective incident, problem, change and release management practices are implemented and maintained.
• Monitor service performance and customer satisfaction, identifying opportunities for improvement.
• Oversee the transition of projects into operational support ensuring solutions are supportable, documented and maintainable.
• Maintain operational readiness and business continuity for customer-facing solutions.
• Provide leadership and direction to the Software Team.
• Ensure software development activities align with agreed customer requirements and business objectives.
• Support the development and adoption of secure, scalable and maintainable automation software solutions.
• Ensure integration projects are delivered safely, efficiently and to agreed quality standards
• Promote reuse, standardisation and modular approaches across all solution deployments
• Provide oversight of OT Digital Solution delivery activities and project co-ordination functions.
• Work closely with Project Managers, Engineers and Customer stakeholders to ensure successful project execution.
• Monitor delivery performance, risks, dependencies and resource requirements.
• Support planning and prioritisation of operational and project activities across the Digital Solutions portfolio.
• Contribute operational insight into solution development, solution enhancement and technology roadmaps.
• Identify opportunities to improve service delivery, operational efficiency and customer value.
• Support the evolution of Digital Solutions.
• Participate in lessons learned activities and implementation of corrective actions.
• Build and maintain strong working relationships with customers, vendors, partners and internal stakeholders.
• Act as an operational escalation point for service and delivery matters.
• Support customer reviews, service reporting and operational planning activities.
• Gather feedback from customers and delivery teams to support continual improvement.

Skills

Leadership

Stakeholder management

Operational delivery

Software development management

OT / industrial automation

Cyber security principles

DevOps / automation / CI

Geographically distributed teams

Project planning

Education

HND or equivalent qualification in Engineering, IT or related discipline

Job description

Bilfinger UK is seeking a senior Operations Lead for OT Solutions delivery, software development, and systems integration. You will develop, implement and improve processes to ensure consistent delivery across locations while leading the Software Team and coordinating with Project Managers, Engineers and customers.

The role requires strong leadership, experience in industrial automation and cyber security, plus a track record of delivering safe, scalable automation solutions and effective