OT Service Lead

Jersey Electricity Plc; Glasgow; Hybrid; GBP 65,000 - 82,000; Full time

Job summary

Jersey Electricity Plc seeks an OT Service Lead at ScottishPower HQ in Glasgow. This role involves managing OT infrastructure delivery, ensuring compliance with standards, and coordinating with various teams to develop effective OT solutions. The successful candidate will enjoy a competitive salary, substantial annual leave, and a commitment to staff development in a renewable energy environment.

Benefits

36 days annual leave

Share Incentive Plan

Electric Vehicle Schemes

Life Assurance

Health insurance options

Qualifications

• Strong leadership skills to resolve operational issues.
• Experience in IT and OT deployment activities.
• Track record with large outsourced contracts.

Responsibilities

• Manage OT infrastructure delivery and compliance.
• Develop and maintain OT services in collaboration with multiple teams.
• Establish acceptance criteria for new OT services.

Skills

Leadership skills

Teamwork

IT in OT deployment

OT Operational Support

Supplier relationship management

Technical expertise of Windows

Continuous improvement focus

Job description

OT Service Lead

Location: ScottishPower HQ, Glasgow

Salary: £65-82K (plus up to 20% bonus, car allowance & single healthcare)

Flexible & Hybrid Working

* The role requires that the successful candidate can obtain UK Government Security Clearance *

Help us create a better future, quicker

ScottishPower Renewables is a leader in the development of renewable energy, both onshore and offshore in the UK & Ireland. We are part of the first integrated utility to generate 100% green energy.

We focus on wind, solar and smart grid technologies in order to help transition our national energy supply towards a cleaner, electric future.

The OT Service Lead is responsibility for all aspects of OT Infrastructure delivery, managed by the Renewables UK Centre of Excellence, ensuring the services are available, secure, compliant, and operating within agreed service levels and risk acceptance.

The OT Service Lead will help identify necessary policies, technologies and processes within the UK Renewables CoE to maintain the integrity and availability of systems, in alignment with Iberdrola Group standard processes and procedures

What you'll be doing

Within this role, you'll ensure any new OT services are compliant with all relevant external regulation and legislation, and New OT services will be compliant with the different policies and regulations of the Iberdrola Group.

The Renewables CoE OT Services Lead will work with the Local Cybersecurity Office, Digital Transformation, Onshore O&M, Offshore O&M, Onshore Development & Contstruction and Offshore Development & Construction, to develope and maintain OT solutions and services, whether the solution is developed, acquired or offered as a service.

You'll agree SLAs for each OT service, based on cost-benefit and risk management
criteria, assuring the OT services are delivered within the defined quality SLA's. You'll be responsible for OT Service conformance in accordance with ITIL best practice and Group
Global standards for Service Desk operation, Change Management, Incident Management,
Configuration Management, Problem management and Reporting.

A key part of the role will be establishing acceptance criteria for new OT services, changes and
anything that could have an impact on availability, performance, capacity or continuity to
guarantee that services are provided according to the agreed conditions.

Other aspects of the role include:

Management and review of the Support Aspects of the OT services provided in the UK by the key Suppliers.
Project delivery of SPR Office OT projects
Change and Request Management.
Supporting resource prioritisation management.

Disaster Recovery Management across SPR Office OT services including testing and invocation.
Budgetary delivery of agreed services against budget.

• Line management responsibility for direct and indirect reports
• Significant influencing responsibilities across SPR, with senior members of
  the different business teams and 3rd party Suppliers.

What we're looking for

• Strong Leadership skills: Capable of leading a team during operational problems to quickly resolve issues.
• Strong Teamwork and staff development ethic Knowledge of IT in OT deployment activities:
• Understand requirements gathering, solution architecture design, development, testing, change management and deployment to production including handover to support and including the deployment of enterprise IT products across an OT estate.
• Knowledge of IT in OT Operational Support activities
• Track record of managing large outsourced contracts, building good supplier relationships and getting the best from supplier resources.
• Understanding of various OT application and product technologies and trends
• Technical expertise of Windows and domain support activities.
• Strong focus and orientation towards results: Achieving continuous improvement and delivering services more effectively.
• An understanding of implementing and managing critical application support standards and controls

What's in it for you

As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we'll double match your contribution up to a company contribution of 10%.

At ScottishPower, we believe it's the little things we do in life that make a big difference. From helping you look after your family's wellbeing, save for your future and take personal steps for climate action - our benefits are designed to help you do just that - so that you have everything you need to take care of your world - today and tomorrow. That's why our benefits include:

• 36 days annual leave
• Holiday purchase - perfect your work/life balance with extra annual leave
• Share Incentive Plan and Sharesave Scheme
• Payroll giving and charity matched funding
• Technology Vouchers - save more and spread the cost of your technology purposes
• Count us in - pledge to reduce carbon emissions and help fight climate change
• Electric Vehicle Schemes - to help you transition to green/clean driving
• Cycle to Work scheme and public transport season ticket loans
• Options to purchase dental insurance, private medical insurance, health cash plan and annual health assessments
• Life Assurance (4x salary)
• Access to nudge' financial wellbeing support
• Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more

Why ScottishPower

ScottishPower is part of the Iberdrola Group, one of the world's largest integrated utility companies and a world leader in wind energy. With a commitment to generate all of our energy from renewable resources and a drive to create the energy infrastructure of the future, we're at the forefront of the journey to Net Zero and investing over £6m every working day to make this happen. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation

Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you'll fit right in.

ScottishPower is committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support.