Orthodontic Treatment Coordinator in Gravesend)

Ad Warrior Ltd; Gravesend; On-site; GBP 22,000 - 31,000; Full time

Job summary

A reputable practice in Gravesend is seeking an Orthodontic Treatment Coordinator to enhance patient care and support within a collaborative team. This full-time position involves coordinating treatment, ensuring seamless patient experiences, and managing administrative tasks. Ideal for candidates with dental experience and excellent communication skills.

Qualifications

• Previous experience in a relevant dental role preferred.
• Knowledge of dental/orthodontic procedures and terminology is important.
• Ability to work in a fast-paced environment and manage multiple tasks.

Responsibilities

• Welcome patients and answer inquiries regarding private treatments.
• Guide patients through their treatment journey and manage appointments.
• Maintain accurate patient records and manage billing processes.

Skills

Communication

Organizational Skills

Patient Care

Interpersonal Skills

Education

Experience as dental/orthodontic treatment coordinator or dental nursing

Job description

Orthodontic Treatment Coordinator

Location: Gravesend, Kent, DA11 9AX

Salary: £22,750 - £30,030 per annum

Vacancy Type: Full Time, Permanent

The Role

Are you a proactive and motivated individual with a passion for delivering exceptional patient care?

Our client is currently seeking a Orthodontic Treatment Coordinator to join their close-knit team. They would welcome full-time candidates who possess excellent communication skills and a patient-centred mindset. Join them in providing comprehensive orthodontic treatment within a supportive and collaborative environment.

As a Orthodontic Treatment Coordinator with their Practice, you will play a pivotal role in ensuring a seamless and positive patient experience.

Key Responsibilities

Patient Care and Communication:

* Welcome and greet patients, answering any initial private treatment inquiries.

* Act as the primary point of contact for private patients, guiding them through their treatment journey.

* Effectively communicate treatment options, procedures, and associated costs to patients.

* Schedule and coordinate appointments.

Treatment Coordination:

* Collaborate with orthodontist and other dental professionals to develop comprehensive treatment plans for patients.

* Present treatment plans to patients, explaining the procedures, expected outcomes, and financial obligations.

* Coordinate referrals to specialists, ensuring smooth transitions and continuity of care.

* Follow up with patients to ensure treatment compliance and schedule necessary appointments.

Administrative Support:

* Maintain accurate and up-to-date patient records, including treatment plans and financial information.

* Manage patient billing, process payments, and discuss financial arrangements as needed.

* Ensure timely and accurate completion of administrative tasks, such as filing, data entry, and correspondence.

* Collaborate with the dental team to optimize office workflow and patient scheduling.

Skills and Qualifications

* Previous experience as a dental/orthodontic treatment coordinator or in a dental nursing role is preferred.

* Excellent communication and interpersonal skills, with the ability to build rapport with patients and team members.

* Strong organizational abilities and attention to detail.

* Knowledge of dental/orthodontic procedures, treatment planning, and dental terminology.

* Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously

* Compassionate and patient-centred approach to patient

To Apply

If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.