Orthodontic Nurse

Portman Dental Care; Cherry Burton, Leicester; On-site; GBP 24,000 - 36,000; Part time

Job summary

An established industry player is seeking a patient-focused Dental Nurse/Treatment Coordinator to join their friendly team. In this rewarding role, you'll be the first point of contact for patients, managing enquiries and booking consultations. Your creative flair will shine as you develop marketing campaigns and materials. With a commitment to exceptional customer service, you'll ensure a positive experience for all patients. Enjoy a collaborative work environment with a competitive salary and an attractive benefits package designed to support your well-being and professional growth.

Benefits

Indemnity cover and GDC paid

Contributory pension scheme

Employee Assistance Programme

Access to Techscheme

Wellness hub discounts

Qualifications

• Dental nursing experience is essential for this role.
• Familiarity with CRM systems and social media is required.

Responsibilities

• Book consultations and follow up on enquiries promptly.
• Create marketing campaigns and manage patient flow documentation.

Skills

Dental Nursing

Customer Service

Graphic Design Software

CRM Systems

Social Media Management

Education

Dental Nursing Qualification

Tools

Patient Management Software

Job description

• PortmanDentex Location: Leicester - Clearly Orthodontics
• Vacancy Type: Other Practice Role
• Department: Practices - Orthodontics

Company Description

Job Description

About the role and practice

If you're a patient-focused Dental Nurse/Treatment Coordinatorlooking for a rewarding role in a friendly and professional environment, look no further thanLeicester - Clearly Orthodontics

• 24 hours a week

About you

You will be our customers first point of contact following a telephone, email, social media enquiry. You must have an outgoing and bubbly personality. You will book consultations and create marketing campaigns and advertising material using graphic design software. You must be familiar with CRM type systems and social media and be organised and methodical in your approach.

You will need to have a dental nursing qualification, along with some dental nursing experience.

Main Responsibilities

· Follow up all email and telephone enquiries/leads within the appropriate time frame and successfully book consultations

· Effectively use the CRM system to monitor and action customer contact

· Process documentation following customer sign up and update all internal systems used to monitor patient flow

· Ensure new patient consultations are booked into the patient management software

· Confidently answer telephone calls from new and existing private patients

· Create advertising campaigns, practice brochures/ leaflets and social media advertising

· Provide the highest level of customer service to potential and existing patients

What do you get in return?

As a PortmanDentex colleague, you’ll be part of acollaborativeteam thatcelebrates individuality. By growing together, we’ll reimagine group dentistry and wellness, enabling happier and healthier futures for all our clinicians, colleagues and patients. Ready to aim higher and join our journey? Click to apply now and discover more.

In addition to a competitive salary, our benefits package also includes:

• Indemnity cover and GDC paid(if eligible)
• Contributory pensionscheme
• Employee Assistance Programme- 24/7, 365 days a year confidential helpline and counselling service
• Access to Techscheme– enabling you to buy the best tech in a convenient way
• Wellness hub– discounts on everything from gym membership, to online GP appointments and lifestyle coaching.

To apply for our Treatment Coordinator vacancy, you can submit your latest CV.Alternatively, please feel free to share this opportunity with your friends or colleagues who may be interested.

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Additional Information

We are an equal opportunity employer and value diversity, equity and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.