Ortho Sales Consultant/Practice Manager

Preferred Search Group; Wakefield; On-site; GBP 44,000 - 56,000; Full time

Job summary

A leading healthcare recruitment agency is seeking a Dental Treatment Coordinator/Sales Consultant in Wakefield, MA. The ideal candidate will have experience in healthcare sales and operations management. Key responsibilities include coordinating patient consultations, overseeing front office operations, and enhancing patient experiences. The position offers a competitive salary of $60-75K base plus commission, alongside benefits including health insurance and a 401K.

Benefits

Health Insurance

401K

Qualifications

• Previous experience in healthcare sales is highly preferred.
• Management experience is a plus.
• Knowledge of front office dental functions is beneficial.

Responsibilities

• Conduct consultations with new patients to explain treatment options.
• Present and close treatment plans.
• Create financial arrangements and manage insurance coordination.
• Oversee daily operations to ensure efficiency.
• Supervise front office staff and manage customer service functions.

Skills

Healthcare sales experience

Operations management

Attention to detail

Customer service

Communication skills

Job description

Preferred Search Group is partnering with a top-rated orthodontic practice in the Wakefield, MA area to find a Dental Treatment Coordinator/Sales Consultant. The ideal candidate will have a strong attention to detail and experience in healthcare sales. Previous management and/or operations experience highly preferred. Pay for this position is $60-75K base plus commission structure.

Schedule: Monday-Thursday (8a-5:30p) Friday (8a-3p)

Treatment Coordination & Sales

• Conduct initial consultations with new patients to explain treatment options, answer questions, and build trust.
• Present and close treatment plans using persuasive and empathetic communication.
• Create customized financial arrangements, including payment plans and insurance coordination.
• Follow up with prospective patients who have not yet started treatment.
• Maintain detailed documentation of patient communications and conversion metrics.
• Act as a liaison between patients, clinical staff, and the orthodontist to ensure a seamless experience.

Practice Operations Management

• Oversee daily operations of the practice to ensure efficiency, productivity, and patient satisfaction.
• Supervise front office staff and support scheduling, billing, and customer service functions.
• Monitor KPIs (e.g., case acceptance rate, patient retention, production targets) and implement process improvements.
• Manage inventory, vendor relationships, and ordering of supplies and equipment.
• Ensure compliance with healthcare regulations and office policies.
• Support marketing initiatives, including patient referrals, community outreach, and in-office promotions.

• Experience in healthcare sales highly preferred
• Experience in orthodontics highly preferred
• Operations/management experience
• Knowledge of front office dental functions
• Self-starter and self-directed

Benefits: Health Insurance; 401K