Origins - Counter Manager - House of Fraser - 15 Hours

TN United Kingdom; Nottingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

An exciting opportunity awaits as a Store/Retail/Counter Manager in Nottingham, where you will lead a dynamic team to achieve sales and customer service excellence. This role offers the chance to take full accountability for your store's success, from strategic business planning to executing impactful in-store events. Join a forward-thinking company that values diversity and provides outstanding training and career progression opportunities in the beauty industry. If you are passionate about coaching others and driving business success, this is the perfect role for you.

Qualifications

• Proven retail management experience, preferably in cosmetics.
• Ability to provide personalized customer service.
• Experience in business planning and sales analysis.

Responsibilities

• Lead and develop a team of Sales Associates to achieve targets.
• Create and execute business plans to recruit and retain customers.
• Manage in-store events and customer relationship management.

Skills

Retail Management

Customer Service

Business Planning

Team Leadership

Sales Analysis

Tools

Retail Point-of-Sale Software

Microsoft Office

Job description

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Origins - Counter Manager - House of Fraser - 15 Hours, Nottingham

Client: Origins

Location: Nottingham, United Kingdom

Job Category: Retail

EU work permit required: Yes

Job Reference: 3422f6f59593

Job Views: 11

Posted: 28.04.2025

Expiry Date: 12.06.2025

Job Description:

Position Summary: We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment.

This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team.

If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential, this could be the perfect role for you and the first step towards a long-term fulfilling career with a leader in prestige beauty.

Many of our field executives and senior managers began their careers at point of sale. This first level management role with exposure to business planning, consumer insights, event management, customer relationship management, and front-line marketing will provide you with all-round skills needed to progress further within the Beauty Industry.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.

Qualifications:

• Proven retail management/assistant retail management experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
• Previous retail operations experience including inventory and facilities management and cash reconciliation
• Proven track record of leading a team to achieve sales and customer service targets
• Experience of creating and executing in-store events
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Proficient in Microsoft Office; applicants must be able to provide proof of right to live and work in the country if invited to attend for interview