Organization Design & Development – People Advisory Services – Director - English

TN United Kingdom; London; On-site; GBP 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a dynamic Director for Organization Design & Development within its People Advisory Services. This strategic leadership role will empower clients to align their organizational structures with business strategies while fostering the capabilities necessary for effective transformation. The ideal candidate will possess deep expertise in organizational design methodologies and a proven track record in leading large-scale transformation programs. Join a vibrant, multicultural environment that values innovation and offers comprehensive benefits, professional training, and a pathway to partner-level positions.

Benefits

Attractive salary

Comprehensive benefits package

Access to award-winning learning platform

Additional vacation days

Partner discounts

Professional training opportunities

Referral program rewards

Qualifications

• Years of consulting experience with expertise in organization design and development.
• Proven track record designing target operating models across multiple industries.

Responsibilities

• Provide executive-level consulting services in organization design and development.
• Lead complex engagements integrating structural design with human and cultural elements.

Skills

Organizational Design

Change Management

Client Relationship Management

Strategic Thinking

Communication Skills

Education

Advanced degree in business or organizational psychology

Relevant certifications in organization design

Job description

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Organization Design & Development – People Advisory Services – Director - English, London

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Client:

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

10efc9da7f15

Job Views:

4

Posted:

02.05.2025

Expiry Date:

16.06.2025

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Job Description:

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role ofOrganization Design & Development – People Advisory Services–Director - English

We are seeking an accomplished Director, Organizational Design & Development within our People Advisory Services practice to lead our Organization Design and Development service offerings. This strategic leadership role will help clients align their organizational structures with business strategy while building the capabilities needed for effective transformation. The ideal candidate will combine expertise in designing organizational structures and target operating models with the ability to implement development initiatives that enhance organizational effectiveness. This integrated approach ensures our clients not only have optimally designed organizations but also the leadership, culture, and capabilities to thrive through change.

Responsibilities

Strategic Advisory & Client Leadership

Provide executive-level consulting services in organization design, organizational development, target operating model creation, and related disciplines

Partner with C-suite executives to assess current organizational structures and capabilities, developing plans to support strategic transformation

Lead complex engagements that integrate structural design with the human and cultural elements of organizational change

Apply critical thinking to organizational challenges, using well-developed arguments, persuasion, and creativity to develop innovative solutions

Serve as a trusted advisor to clients navigating organizational changes driven by business growth, technology implementation, mergers, or transformation

Direct the development of organizational structures and target operating models that support execution of client business strategies

Design governance frameworks, decision rights, and accountability models to enable effective organizational functioning

Lead organizational design diagnostics to identify structural barriers to performance and recommend solutions

Create frameworks for role design, spans and layers optimization, and structural efficiency

Develop processes that align structure with strategy, culture, processes, and technology

Apply leading practices in designing agile, network-based, and matrix organizational models

Organizational Development Expertise

Lead initiatives to enhance organizational effectiveness through leadership development, team effectiveness, and cultural transformation

Design interventions that build organizational capabilities and enhance performance

Develop approaches for measuring and improving organizational health and effectiveness

Create strategies for capability building that support newly designed organizational structures

Integrate change management approaches into organizational transformation programs

Design talent strategies that align with organizational structure and operating models

Business Development & Practice Growth

Identify and pursue new business opportunities within target sectors and clients

Lead proposal development and orals presentations for major opportunities

Build and maintain relationships with senior executives that generate sustained consulting engagements

Support the achievement of annual revenue targets of $2-3M+ for the Organization Design & Development offerings

Maintain personal sales targets of $750K annually through new business development and account expansion

Meet or exceed personal utilization targets of 75% while balancing business development activities

Collaborate with partners and other directors to develop cross-service opportunities

Contribute to the growth and profitability of the People Advisory Services practice

Project & Engagement Leadership

Lead large, complex organizational transformation projects using standard project management practices

Manage multiple concurrent client engagements, ensuring quality delivery and client satisfaction

Direct project planning, tracking status and deliverables across engagement portfolios

Drive project profitability by effectively managing scope, resources, and delivery efficiency

Develop integrated solutions that combine organization design, development, and change management

Oversee the creation of high-quality deliverables including organizational assessments, design options, and implementation roadmaps

Team Leadership & Capability Development

Build and lead teams of organization design and development specialists within the People Advisory Services practice

Mentor consultants and managers to develop organizational effectiveness capabilities

Create opportunities for team members to grow through challenging client engagements

Foster a collaborative culture that promotes innovation and excellence

Manage resource allocation and utilization across multiple engagements, optimizing team deployment

Monitor and manage team economics including chargeability, utilization, and revenue per professional

Support practice profitability through strategic staffing decisions and effective project delivery management

Thought Leadership & Innovation

Develop intellectual property that enhances our organizational effectiveness capabilities

Create methodologies, frameworks, and tools for organization design and target operating model development

Author thought leadership on emerging organizational models and future of work trends

Represent the firm at industry conferences and executive forums

Drive innovation in organizational effectiveness approaches and solutions

Qualifications we seek in you!

Minimum Qualifications / Skills

Experience & Expertise

Years of consulting experience with expertise in both organization design and development

Proven track record designing target operating models across multiple industries

Experience leading large-scale organizational transformation programs

Successful client relationship management at the executive level

Demonstrated business development success with consistent sales achievement

Skills & Attributes

Deep expertise in organization design methodologies and development approaches

Strong knowledge of change management techniques to support transformation

Excellent facilitation and communication skills with executive stakeholders

Strategic thinking with ability to connect organizational design to business outcomes

High emotional intelligence with adaptability in complex client environments

Preferred Qualifications/ Skills

Advanced degree in business, organizational psychology, or related field

Relevant certifications in organization design, development, or change management

This role provides a pathway to Partner-level positions with opportunities to expand responsibilities across broader transformation and organizational effectiveness domains.

What can we offer?

· Attractive salary;

· Consistent job openings with secure employment agreements

· Work in a multicultural and diverse environment with employees from over 30 countries

· Genpact supports professional trainings and great career development opportunities

· Free access to our award-winning learning platform

· Comprehensive benefits package including life and medical insurance, additional vacation days, partner discounts, and more country-specific perks

· Access to our referral program, empowering our employees to recommend qualified candidates and earn rewards for successful hires