Order to Cash Associate - Beauty

THG; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking an Order to Cash Associate to join their dynamic team in Manchester. This role offers the opportunity to work within a vibrant finance environment, focusing on accounts receivable and credit control processes. You will play a crucial role in managing customer relationships, ensuring timely payments, and supporting financial reporting. With a commitment to professional development, this company provides numerous benefits, including enhanced leave and wellbeing support. If you're ready to make a significant impact in a fast-paced setting, this is the perfect opportunity for you!

Benefits

25 days annual leave plus bank holidays

Enhanced maternity and paternity pay

Access to on-site gym

Subsidised bus pass

Up to 50% staff discount on THG brands

Access to in-house GP

Volunteer leave after 12 months

Anniversary gifts for long service

Qualifications

• Understanding of Accounts Receivable processes and Credit Control.
• Experience in a fast-paced Finance environment.

Responsibilities

• Manage specific ledgers for Beauty within the Group Structure.
• Chase overdue debtors and manage Customer Credit Limits.
• Provide excellent Customer Service and support Month End Reporting.

Skills

Accounts Receivable Processes

Credit Control Experience

MS Excel Skills

Communication Skills

Attention to Detail

Education

Degree in Finance or Related Field

Tools

Sage ERP

Office IT

Job description

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About THG

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.

About THG

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.

Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.

From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.

With us, you’ll go further, faster. What are you waiting for?

Location: Icon 1, WA15 0AF

About Finance At THG

Finance at THG is a dynamic and evolving team, covering everything from accounts receivable and payable to treasury, tax, internal audit and dedicated commercial teams for each division: Beauty, Tech, Consumer, Health, and Brands. As THG grows and takes on new ventures, our finance team supports every step of the way. Our team thrives on driving change, adaptability, and resourcefulness, maintaining financial control and profitability.

About Beauty

We know that beauty isn’t one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic.

By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online.

THG Beauty’s breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader.

Why be a Accounts Receivable Associate at THG?

Reporting into the Beauty Team Leader, the Accounts Receivable Associate role is accountable for the day to day Credit Control of Sales Ledgers within THG Beauty, delivering a ‘world-class’ service to our Customer base and Internal Stakeholders.

The role is cross-functional with the Accounts Receivable Team within OTC, AP, Finance and other THG internal functions and requires the ability to fully support the Team Leader in ensuring all monthly schedules are completed on time, including any reporting information that may be required.

We adapt a right first time approach to maximise cash and minimize risk by delivering an efficient billing process, alongside effectively managing our Accounting procedures in line with company policy.

We are part of a Shared Service Centre environment, proactively engaging in the development of the wider team for the benefit of business growth.

Responsibilities:

• Managing Specific Ledgers for Beauty within the overall Group Structure
• Actively chasing overdue debtors for payment
• Effectively manage Customer Credit Limits in line with our Credit Insurance Policy
• Control Insurance reporting, effectively producing accurate data on time, as per the T&C’s of the Credit Insurance Policy
• Proactively resolve Customer disputes within department SLA’s
• Work in partnership with your AR counter-part in managing your ledger – control Customer deductions and debit notes, support cash allocation requests, Customer write-off’s and all aspects of Ledger control
• Effectively manage on a daily basis, Sales Orders that are on ‘Credit Hold’
• Work with the relevant Sales Divisions to provide Customer support
• Provide Excellent Customer Service
• Provide reporting information for Weekly Individual and Group Team Dashboards
• Support Month End Reporting and closedown procedures including bad debt provisions and debtors reporting
• Work to Team and Individual Targets
  
  

What skills and experience do I need for this role?

• A good knowledge & understanding of Accounts Receivable processes
• Previous Credit Control role experience in a fast-paced, multi-functional, Finance environment
• Office IT literate, preferably with advanced MS Excel skills
• Experience of working in a Shared Service centre
• Sage or other ERP system’s knowledge
• Fluent in English, verbal and written
• Understanding of Basic Credit Control Practices
• Confident of communicating by Telephone or email
• Excellent attention to detail
• Positive ‘Can-Do’ Attitude
  
  

What's in it for me?

Career Development

• Access bespoke development programmes that have been designed and developed by our in-house L&D team.
• Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.
  
  

Enhanced Leave

• 25 days annual leave plus bank holidays.
• Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!
• Enhanced maternity and paternity pay, depending on length of service.
• Up to 10 days compassionate leave.
• Buy back up to 3 days each year.
• Unlock 2 days volunteer leave after 12-months.
  
  

Wellbeing Support

• Access face-to-face and virtual appointments with our in-house GP.
• Access our in-house CBT therapist.
• Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
• State-of-the-art on-site gym.
• Access to our on-site physio.
  
  

Other Perks

• Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
• Subsidised bus pass from Manchester City Centre to our ICON office.
• Up to 50% staff discount on THG brands.
• On-site staff shop.
• Access to on-site barber.
• Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
• Anniversary gifts when you hit 5 and 10 years of service.
  
  

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Technology, Information and Internet

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