Order to Bill SME - SAP

The Kraft Heinz Company; Freshwater; On-site; AUD 120,000 - 180,000; Full time

Job summary

The Kraft Heinz Company in Freshwater, Australia, is seeking an experienced Order to Bill SME for SAP S/4 implementation. You will provide functional expertise, map end-to-end processes, and validate business requirements with cross‑functional stakeholders.

You will lead design discussions, support testing, training, and change readiness, and maintain strong relationships with the Stream Lead and project team while ensuring alignment with safety and ethics policies.

Qualifications

• Bachelor’s degree required.
• Experience in process improvement and/or project, transformation, or system-related initiatives.
• Ability to document requirements and processes and translate business needs into practical solutions with cross-functional stakeholders.
• Experience supporting workshops and delivery activities (e.g., testing, training, implementation).
• Comfortable working in a changing environment with competing priorities.
• Strong Order to Bill knowledge and SAP/ERP exposure.

Responsibilities

• Provide Order to Bill domain SME input across design, build, and deployment.
• Document and validate current-state processes and business requirements (pain points/opportunities).
• Support future-state process and solution design aligned to SAP S/4 and business needs.
• Participate in workshops/design discussions; review and validate proposed changes.
• Support issue and risk management within the stream, including escalation where required.
• Contribute to testing (scenario input, execution support, defect triage, outcome validation).
• Support change and readiness activities (process documentation, training inputs, communications, adoption support).
• Maintain strong stakeholder relationships and provide regular updates to the Stream Lead.
• Work in line with Kraft Heinz policies and uphold values.

Skills

Order to Bill knowledge

Stakeholder communication

Problem-solving

Cross-functional collaboration

Travel willingness

Education

Bachelor’s degree

Tools

SAP/ERP

Job description

Job Description

Order to Bill Subject Matter Expert (SME)- SAP

Role Summary

TheOrder to BillSME provides functionalexpertiseand business process knowledge for the ANZ SAP S/4 implementation. Working with the Stream Lead, project team, and business stakeholders, the role supports end-to-end process and system design, documents andvalidatesbusiness requirements, and contributes to readiness, testing, and adoption across the project lifecycle.

Key Responsibilities

• ProvideOrder to Bill domain SME input across design, build, and deployment.

• Document andvalidatecurrent-state processes and business requirements (including pain points/opportunities).

• Support future-state process and solution design aligned to SAP S/4 and business needs.

• Participate in workshops/design discussions; review andvalidateproposed process/system changes.

• Support issue and risk management within the stream (process, data, solution), including escalation whererequired.

• Contribute to testing (scenario input, execution support, defect triage, outcome validation).

• Support change and readiness activities (process documentation, training inputs, communications, adoption support).

• Maintain strong stakeholder relationships and provide regular updates to the Stream Lead.

• Work in line with Kraft Heinz Food Safety, Environmental, Health and Safety, Ethics, and Human Resources policies and uphold Kraft Heinz values.

Skills and Experience

• Bachelor’s degree.

• Experience in process improvement and/or project, transformation, or system-related initiatives.

• Able to document requirements andprocesses andtranslate business needs into practical solutions with cross-functional stakeholders.

• Experience supporting workshops and delivery activities (e.g., testing, training, implementation).

• Comfortable working in a changing environment with competing priorities.

• SAP/ERP or large-scale system implementation experience isadvantageous.

• StrongOrder to Bill functional knowledge; effective communicator and collaborator in a matrix environment.

• Strong problem-solving skills and ability to manage priorities and timelines.

• Ability to travel on a routine basis.

Location(s)

Freshwater

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes**.**