Order Processor/Customer Service, Wallingford

Berry Recruitment; Wallingford; On-site; GBP 29,000; Full time

Job summary

Berry Recruitment is seeking a committed Order Processor/Customer Service representative for a position in Wallingford, Oxfordshire. This full-time, office-based role involves managing customer orders, ensuring accuracy, and providing exceptional customer service. Ideal candidates will have good communication skills, computer literacy, and an educational background of at least GCSE Standard.

Qualifications

• Educated to at least GCSE Standard.
• Ability to express oneself in speech and writing.
• Confident in using various computer applications.

Responsibilities

• Review and process customer orders accurately.
• Respond to enquiries and manage customer communications.
• Build customer relationships and ensure needs are met.

Skills

Communication

Customer Relations

Data Entry

Education

GCSE Standard

Tools

SAP

Microsoft Outlook

Excel

Word

Job description

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Order Processor/Customer Service, Wallingford, Wallingford

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Client:

Berry Recruitment

Location:

Wallingford, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

22885a070516

Job Views:

8

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

Description:

Berry Recruitment are NOW hiring for a committed and experienced Order Processor/Customer Service, to work for a company in Wallingford, Oxfordshire.

Role: Order Processor/Customer Service

Salary: £29,000 per annum

Location: Wallingford, Oxfordshire

Hours: Full time – Office Based

Key Responsibilities of the Order Processor/Customer Service role.

• To review and process Customer orders within the guidelines set out by the Company.
• To respond positively to all requests from Customers
• To prioritise and process all work within a reasonable time frame
• To liaise with the Company’s Customers by telephone and in writing.
• To review and process incoming orders ensuring quantities and pricing is correct
• To respond to enquiries about the Company’s service and products
• Offer additional or alternative products to the customer as and when applicable
• Build customer relationships by taking ownership of calls and ensuring the customers’ needs are always met or exceeded.
• Manage data entry via the CRM System
• Perform such duties as may be reasonably expected

About you:

• Educated to at least GCSE Standard
• Ability to confidently express him/ herself in speech and writing
• Computer literate – including SAP, Microsoft Outlook, Excel and Word.

No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can role; value to the role, we'd love to learn more about you!"

For more information and to apply, contact the Oxford branch of Berry Recruitment – 01865 777733 or click 'Apply Now' to submit your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.