Order Processor

Bennett And Game Recruitment; Basildon; On-site; GBP 25,000 - 30,000; Full time

Job summary

A recruitment agency is looking for an Order Processor in Basildon. The role involves initial client contact, preparing quotations, and managing purchase orders. Candidates should have experience in order processing and advanced Excel skills. This position offers a friendly team environment and opportunities for professional growth.

Benefits

20 days annual leave + Bank Holidays + Christmas Shutdown

Pension Scheme

Opportunities for professional growth and training

Qualifications

• Previous experience in order processing or sales support.
• High proficiency in Excel including advanced formulae.
• Excellent communication and customer service skills.

Responsibilities

• Act as the first point of contact for client enquiries.
• Prepare accurate quotations and pricing sheets.
• Track orders with suppliers and support order fulfilment.

Skills

Order processing experience

Advanced Excel proficiency

Excellent communication

Organizational skills

Customer service skills

Tools

AutoCAD

Job description

Bennett & Game are pleased to represent a specialist contractor that provides bespoke self-storage solutions from design through installation across the UK and Europe. Our client has over 24 years of experience in the self-storage sector and offers turnkey services including steel partitioning, mezzanine floors, suspended ceilings, fire protection, external storage units, power-floated floors, and reception build-outs.

An opportunity has arisen for an Order Processor to act as the client's initial contact and support their AutoCAD and sales teams. Your responsibility will be to meet with clients, gather specifications, collaborate with the AutoCAD team to prepare technical drawings, and create cost quotations using Excel. You will also process purchase orders and ensure accurate documentation flow between internal teams and suppliers.

Order Processor Salary & Benefits

• 20 days annual leave + Bank Holidays + Christmas Shutdown
• Pension Scheme
• Opportunities for professional growth and training
• Friendly, supportive team environment
• Immediate start available (happy to accommodate notice periods)

Order Processor Job Overview

• Serve as the first point of contact for client enquiries, gather requirements, and qualify project scope.
• Prepare accurate quotations and Excel pricing sheets.
• Generate purchase orders, track orders with suppliers, and support order fulfilment.
• Maintain professional and timely client communication regarding quote status.
• Ensure Excel sheets, quotations, and order logs are up to date and consistent across teams.

Order Processor Job Requirements

• Previous experience working in order processing, sales support, quotation preparation, or client liaison within a technical construction or manufacturing environment
• High level of proficiency in Excel including advanced formulae and data management
• Excellent communication and customer service skills, with ability to manage initial client interactions professionally
• Strong organisational skills and attention to detail with ability to manage competing tasks
• Familiarity with AutoCAD layouts or technical drawing processes is beneficial but not essential
• Based within commuting distance of Basildon, Essex for office-based work

Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy.

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.

We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.