Order Processing Manager

COREcruitment; London; On-site; GBP 45,000; Full time

Job summary

A leading FMCG company is seeking an Order Processing Manager in London to lead their order management function. The ideal candidate will oversee order processing and fulfilment, ensuring efficiency in service delivery. This position offers exciting career progression opportunities in a fast-growing environment.

Qualifications

• Proven experience in Order Processing or Operations role.
• Experience with Amazon and Shopify orders required.
• Strong understanding of order fulfilment workflows.

Responsibilities

• Oversee end-to-end order processing from entry to dispatch.
• Liaise with teams to coordinate order fulfilment.
• Produce reports on order volumes and team KPIs.

Skills

Organisational skills

Problem-solving

Attention to detail

Job description

Order Processing Manager – Fast Growing FMCG Business – London - £45K + Benefits

My client is a fast-growing non-food FMCG business who have a great reputation.

They are seeking an Order Processing Manager to join their team.The successful Order Processing Manager will be responsible for leading their order management function, ensuring the efficient and accurate processing of customer orders, enabling timely delivery and exceptional service across their B2B and B2C channels.

This is an exciting position perfect for ambitious Processing or Fulfilment Managers to join a growing business who can offer genuine career progression opportunities.

Responsibilities Include:

• Processing Amazon and Shopify Orders.
• Oversee the end-to-end order processing workflow, from order entry to dispatch and invoicing.
• Ensure SLAs are consistently met.
• Liaise with sales, logistics, and warehouse teams to coordinate order fulfilment.
• Resolve order-related issues, stock discrepancies, and delivery challenges.
• Maintain ERP/order management systems and continuously improve processes.
• Produce regular reports on order volumes, errors, lead times, and team KPIs.
• Act as the main point of contact for key accounts on order status and queries.
• Drive efficiency and accuracy while scaling operations in line with business growth.

The Ideal Order Processing Manager Candidate:

• Proven experience in a similar Order Processing, Order Management, or Operations role within an FMCG or related industry.
• Must have experience processing Amazon and Shopify orders.
• Strong understanding of order fulfilment workflows and supply chain coordination.
• Exceptional organisational and problem-solving skills.
• Detail-oriented with a continuous improvement mindset.

If you are keen to discuss the details further, please apply today or send your cv to Mikey at COREcruitment dot com / [e-mail]