Order Management Specialist (German Speaking)

Danaher; Chesham Bois; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading life sciences company in Chesham Bois is seeking an Order Management Specialist to efficiently process customer orders and resolve delivery issues. The ideal candidate is fluent in English and German, has experience with ERP systems, and is skilled in MS Office. This role involves working in a fast-paced environment within the EMEA Customer Service Team. Competitive benefits are offered, contributing to life beyond work.

Qualifications

• Multiple years of relevant work experience in a fast-paced Order Management role.

Responsibilities

• Process customer orders in compliance with company policies.
• Track orders for delivery and solve delivery issues.
• Participate in daily management meetings for improvement.

Skills

Fluent in English

Fluent in German

Experience with ERP systems

Experience with CRM systems

Proficiency in MS Office

Education

High school degree or equivalent

Tools

Oracle

Salesforce (SFDC)

MS Office

Job description

EXCITING CAREER OPPORTUNITY AWAITS...

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

As Order Management Specialist you will be responsible for processing customer orders efficiently while adhering to company policies and track orders through delivery, resolve any issues to improve On Time Delivery (OTD).

This position reports to the Customer Service Manager and is part of the EMEA Customer Service Team located at our office near Amersham, UK.

What you will do:

• Process customer orders in compliance with company policies and standard operating procedures.
• Track orders to delivery, problem solve delivery issues and strive for continuous improvement of OTD (On Time Delivery) metric.
• Attend daily Visual Daily Management meetings with the rest of the team to drive improvements in key metrics with a continuous improvement attitude to drive customer satisfaction.

Who you are:

• Fluent in English and German
• Experience with ERP systems such as Oracle and CRM systems such as SFDC as well as MS Office products including Word, Excel, and Outlook
• High school degree (or equivalent experience) with multiple years of relevant work experience in a fast-paced Order Management role

Cytiva, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.