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Order Fulfillment and Admin Assistant

PJW Meters Limited

Newton Abbot

On-site

GBP 20,000 - 25,000

Full time

5 days ago
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Job summary

A dynamic local company in Newton Abbot is seeking an organized individual to handle order processing and provide administrative support. The ideal candidate will demonstrate reliability, attention to quality, and a proactive attitude in a bustling environment, with opportunities for growth within the organization.

Qualifications

  • Punctual and reliable with strong administrative skills.
  • Ability to manage orders quickly and accurately.
  • Willingness to learn new software and enhance skills.

Responsibilities

  • Process customer orders efficiently and accurately.
  • Manage scheduling and perform administrative tasks.
  • Track parcels and maintain sales documentation.

Skills

Order Processing
Administrative Support
Reliability
Quality of Work

Tools

Zoho CRM
Xero
Zoho Desk
Job description
Roles and Responsibilities
  • Order Processing and Fulfilment
    • Enter and process customer orders accurately and efficiently.
    • Pick and pack orders to ensure correct items are dispatched and delivered on time.
    • Maintain packaging standards to avoid damage during delivery.
  • Administrative Support
    • Manage the diary and scheduling of appointments.
    • Handle phone calls and prioritize tasks based on urgency.
    • Perform general administrative tasks to support business operations.
  • Reporting and Documentation
    • Record and track the number of parcels dispatched.
    • Maintain accurate sales figures and share reports with your supervisor.
    • Document daily activities to ensure transparency and operational efficiency.
  • Stock and Project Assistance (Potential Scope)
    • Support with stock management and inventory control.
    • Assist with special projects as needed.
Expectations
  • Punctuality and Reliability
    • Arrive on time and adhere to your agreed schedule.
    • Maintain consistency and dependability in task completion.
  • Quality of Work
    • Perform all tasks to the best of your ability, with attention to accuracy and efficiency.
    • Ensure high standards of order fulfilment and administrative support.
  • Independence and Accountability
    • Build trust to work unattended by demonstrating competence and responsibility.
    • Provide regular updates and communicate proactively with your supervisor.
  • Continuous Learning
    • Commit to out-of-work learning to enhance your skills in relevant software, including:
    • Zoho CRM: Customer relationships and sales
    • Xero: Accounting and order management
    • Zoho Desk: Project and task management (soon to be implemented)

This role offers opportunities for growth and increased responsibility within the company. We look forward to working with a dedicated and proactive individual who thrives in a dynamic environment.

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