Order Administrator

JR United Kingdom; City of Edinburgh; On-site; GBP 20,000 - 28,000; Full time

Job summary

A leading company in customer service is seeking motivated individuals to join their dynamic team in Edinburgh. The position requires excellent communication skills, attention to detail, and the ability to thrive in a fast-paced environment. Responsibilities include processing customer orders, advising on shipments, and preparing sales reports, ensuring a high level of customer satisfaction.

Qualifications

• High level of organization and attention to detail.
• Passion for delivering high-quality customer service.
• Ability to work in a fast-paced environment.

Responsibilities

• Supplying information, pricing, and order details.
• Processing customer orders and purchase orders.
• Maintaining sales logs and preparing sales reports.

Skills

Excellent telephone manner

Communication skills

Working independently

Teamwork

Task-driven

Prioritization skills

Job description

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Responsibilities

• Supplying information, pricing, and order details; typing quotations
• Processing customer orders and purchase orders
• Advising customers on shipments, delivery times, etc.
• Processing warehouse receipts, stock reconciliations, and returns
• Maintaining sales logs and preparing sales reports/statistics

Required Skills

• Excellent telephone manner and communication skills
• Ability to work independently and as part of a team
• Task-driven with good prioritization skills

The role requires a high level of organization, attention to detail, a passion for delivering high-quality customer service, and excellent communication skills. Must be able to work in a fast-paced environment and under pressure.