Oracle Procurement Operations Support

Invitise Ltd; Greater London; Hybrid; GBP 77,000 - 105,000; Full time

Job summary

Invitise Ltd in London is seeking an Oracle Procurement Operations Support to join a public sector organisation on a hybrid basis, attending the London office three days a week. The role focuses on first-line support for Oracle Procurement (PPM) processes and incident resolution.

You will analyse and document end-to-end processes, manage workflow activity, escalate risks, and contribute to testing and service improvements within a defined operating model.

Qualifications

• Proven experience with Oracle Procurement (PPM) and related processes.
• Experience supporting operational workflows, query resolution and ticket management.
• Experience analysing business processes to identify improvements.
• Experience with process mapping and documentation.
• Public sector experience would be beneficial and SC clearance eligibility is a plus.

Responsibilities

• Provide first-line support for Oracle Procurement (PPM) processes.
• Handle colleague and supplier queries and drive incidents to resolution.
• Manage and track workflow activity.
• Investigate operational issues within a defined support model.
• Escalate risks where needed.
• Translate complex end-to-end processes into clear documentation and knowledge articles.
• Contribute to testing and service improvement.

Skills

Oracle PPM

Stakeholder management

Process mapping

Public sector experience

SC clearance eligibility

Tools

Oracle

Job description

Salary: £91,000 - 91,000 per year

Requirements:

• Proven experience working with Oracle Procurement (PPM) and associated procurement processes
• Experience supporting operational workflows, query resolution and ticket management
• Experience analysing business processes and system documentation to identify improvements
• Experience with process mapping and documentation
• Strong stakeholder management and communication skills
• Ability to work independently within a defined operating model
• Public sector experience would be beneficial
• PA23 knowledge would be beneficial
• Hold or be eligible to obtain SC clearance

Responsibilities:

• Provide first-line support for Oracle Procurement (PPM) processes
• Handle colleague and supplier queries and drive incidents through to resolution
• Manage and track workflow activity
• Investigate operational issues within a defined support model
• Escalate risks where needed
• Translate complex end-to-end processes into clear documentation, guidance and knowledge articles
• Contribute to testing and service improvement

Technologies:

• Support
• Oracle

More:

We are recruiting for an Oracle Procurement Operations Support role for a public sector organisation based in London. This is a hybrid position with an expectation to attend the London office 3 days a week. The role is offered as an initial 6-month contract, paying up to £350 per day inside IR35.

last updated 40 week of 2026