Oracle HCM Support Analyst

NTT; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global consulting firm is seeking a professional to provide expertise in Oracle Cloud HCM. This role involves supporting clients, owning the functional aspects of Oracle Cloud HCM in an ERP system, and fostering relationships with key stakeholders. Ideal candidates will have strong analytical skills, problem-solving abilities, and relevant experience with Oracle Cloud HCM modules.

Benefits

Benefits for physical, emotional, and financial well-being

Continuous growth opportunities

Flexible work arrangements

Qualifications

• Strong analytical, problem-solving, and debugging skills are essential.
• Experience with implementing or supporting Oracle Cloud HCM required.
• Functional knowledge of Oracle Cloud HCM modules necessary.

Responsibilities

• Provide functional/technical expertise to support Oracle Cloud HCM.
• Act as the functional owner of Oracle Cloud HCM in an ERP system.
• Build working relationships with key clients and stakeholders.

Skills

Analytical skills

Problem-solving skills

Team player

Customer service skills

Knowledge of Oracle Cloud HCM

Education

Undergraduate degree in Finance, Computer Science, or equivalent

Tools

Microsoft Office (2010–2016)

Job description

Social network you want to login/join with:

• Provide functional/technical expertise to support Oracle Cloud HCM
• Develop and/or fine-tune estimating models and methodologies
• Able to architect an Oracle Cloud HCM transformation
• Able to present solutions to clients and prospects and address queries
• Act as the functional owner of Oracle Cloud HCM in an ERP system
• Recommend and make decisions that materially impact project outcomes
• Build working relationships with key client, incumbent, and NTT DATA stakeholders, including technical support and engineering teams
• Report to the Service Delivery Manager for the respective NTT DATA account and be part of the Applications Management practice.

What experience you'll bring:

• Strong analytical, problem-solving, and debugging skills
• Good attitude, strong business ethics, analytical mindset, quick thinking, and excellent customer skills
• Self-starter with high motivation to succeed
• Team player with results orientation
• Knowledge of financial planning and reporting processes
• Critical thinking and analytical background
• Experience with implementing or supporting Oracle Cloud HCM
• Expert understanding of Oracle Cloud HCM product suite and HR end-to-end business flows
• Functional knowledge of multiple Oracle Cloud HCM modules (HCM Talent Management & ORC, Compensation)
• Participation in full lifecycle implementation projects as the owner of Oracle Cloud HCM
• Strong organizational skills and attention to detail
• Expert knowledge of Oracle Cloud HCM business processes across industries
• Advanced understanding of Oracle Cloud ERP solutions
• Experience with Microsoft Office (2010–2016)
• Operational support experience (Incident Management, Problem Management, Request Fulfilment, etc.)
• Undergraduate degree in Finance, Computer Science, or equivalent experience

Nice to Have:

• Ability to advise clients in a functional capacity and design new applications based on gathered information

Who we are:

We’re a global business empowering local teams, undertaking exciting work that’s changing the world. Our portfolio includes consulting, applications, business processes, cloud, and infrastructure services, enabling you to achieve great things with talented colleagues and clients.

Our inclusive environment promotes mutual respect, accountability, continuous learning, collaboration, well-being, growth, and agility. We are proud of our Diversity & Inclusion Networks, including Women’s Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network, and Parent Network.

What we'll offer you:

We provide benefits supporting your physical, emotional, and financial well-being. Our Learning and Development team offers continuous growth opportunities, and we support flexible work arrangements.

More about us at NTT DATA UK & Ireland:

We are an equal-opportunities employer committed to diversity and inclusion. We are a Disability Confident Committed Employer, guaranteeing interviews for applicants with disabilities who meet role requirements and offering reasonable adjustments during recruitment. Join us in building a diverse and empowered team.