Oracle Database and Application Support

NEC Software Solutions; Bracknell; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading software solutions provider in the UK is seeking an Oracle Database Application and Support Analyst. This role offers the flexibility of hybrid or fully remote work. The position involves supporting over 100 esteemed customers, applying software updates, and enhancing database performance. Ideal candidates will have experience with Oracle Database Management and direct customer interaction skills. Join us in making a difference in public services.

Benefits

Private Medical Cover

25 days paid holiday

Life assurance cover

Group Pension Plan

Flexible benefits

Employee assistance programme

Free access to LinkedIn Learning

Qualifications

• Experience with Oracle Database Management, including upgrades.
• Strong aptitude in direct customer interaction via video, telephone, and email.
• Understanding of network architecture.

Responsibilities

• Apply software updates and perform technology upgrades.
• Conduct installations of new software and troubleshoot related issues.
• Proactively review metrics and address database performance concerns.
• Communicate professionally with customers and provide innovative solutions.
• Collaborate within the team and share workloads.

Skills

Oracle Database Management

Software Installation on Solaris, Linux, or MS Windows

Apache Tomcat Deployment

Customer Interaction Skills

UK Security Clearance Eligibility

Apache Web Server Management

Unix Shell Scripting

Database Backup and Recovery

Microsoft IIS Management

Network Architecture Understanding

Job description

Come join us and make a difference in the world!

Please note this role has the flexibility to be hybrid working or fully remote

Join our skilled team as an Oracle Database Application and Support Analyst, supporting software solutions for 100+ esteemed customers, including prominent names in the Public Sector. This unique opportunity involves working with a mix of on-premises, private, and public cloud-based systems.

Main Responsibilities:

As an Oracle Database Application and Support Analyst, expect engaging duties:

• Apply software updates and perform technology upgrades
• Conduct installations of new software and troubleshoot related issues efficiently
• Proactively review metrics and address potential database performance and backup concerns
• Communicate professionally with customers and provide innovative solutions
• Collaborate within the team, share workloads, and foster a supportive environment

Qualifications

• Experience with Oracle Database Management, including upgrades for single-instance environments
• Experience in installing and maintaining software on Solaris, Linux, or MS Windows
• Deployment of Apache Tomcat-based web applications, enhancing web services capabilities
• Strong aptitude in direct customer interaction via video, telephone, and email
• Eligibility for UK Security Clearance
• Expertise in Apache Web Server configuration and management, optimizing web app performance
• Proficiency in Unix shell scripting, streamlining administrative tasks and automation
• Experience in scripted database and software backups and recovery, ensuring data security
• Knowledge of Microsoft IIS Web Server configuration and management
• Understanding of network architecture, bolstering infrastructure expertise

Additional Information

We are proud of the benefits we offer employees of NEC Software Solutions:

• Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
• 25 days paid holiday with the option to buy/sell
• 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
• A Group Pension Plan with employer contributions up to 8.5%
• Flexible benefits tailored to your needs
• Valuable employee assistance programme supporting all aspects of your life
• Free access to LinkedIn Learning with over 15,000 courses

Candidates must demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.

All offers are subject to vetting and reference checks. This role requires UK Security Clearance.

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require reasonable adjustments or have accessibility needs during recruitment or interviews, please share these with us. We are committed to an inclusive process.

Who We Are:

We’re NEC Software Solutions, part of NEC Corporation. Our software helps dispatch ambulances, support families, keep trains running, locate missing persons, and test newborn hearing.

Joining us means supporting over 3,000 employees and helping public services deliver vital support effectively.

We work with governments, hospitals, police, housing providers, and local authorities to improve services and response times. Together, we make a difference.

We’d love your help. And we’ll support you all the way.