Optional Experience Product Executive

Thomas Cook; Greater London; On-site; GBP 35,000; Full time

Job summary

An established industry player is seeking a Holiday Reservations Executive to enhance customer experiences by sourcing and qualifying additional holiday packages. This role involves working closely with clients to ensure they enjoy the best possible experiences during their travels. If you have a passion for customer service and a knack for holiday planning, this is a fantastic opportunity to join a dynamic team in London. You will play a key role in creating memorable journeys for customers, making their holiday dreams a reality. Join us and be part of an exciting adventure in the travel industry!

Qualifications

• Erfahrung in der Buchung von Urlaubsreservierungen und zusätzlichen Paketen.
• Fähigkeit zur Qualifizierung von Urlaubserlebnissen für Kunden.

Responsibilities

• Sourcing und Qualifizierung zusätzlicher Urlaubserlebnisse für Kunden.
• Sicherstellen, dass Kunden die besten Erfahrungen während ihrer Buchungen haben.

Skills

Customer Management

Holiday Reservations

Customer Experience

Job description

Job title: Holiday Reservations Executive

Location: London, SW1X

Salary: Circa £35,000 + Benefits

Contract: Permanent, Full time

Overview:

Customer Management Resourcing (CMR) is a boutique recruitment consultancy that specializes in mid & executive level roles within ‘Customer Management’. This includes all management or analytical roles surrounding Contact Centres, Customer Experience & A.I.

Are you experienced with holiday reservations and booking additional packages for customers? Are you looking for a role where you source these holiday extras and qualify to ensure the customers have the best experience? Then we have an exciting opportunity available for you.

Our client based in London is looking for a Holiday Reservations Executive to join their team on a permanent basis. You will be sourcing and qualifying additional holiday experiences – these include excursions, additional packages, and trips.

If you feel this role could be for you and would like more information, please get in touch.