Optimising Care Facilitator

Integrated Care System; Kingston upon Hull; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading healthcare provider in the UK is seeking an Optimising Care Facilitator to support diabetes management through tailored education and behaviour change interventions. Candidates should possess NVQ Level 4 in Health and Social Care and demonstrate excellent communication skills to empower patients effectively. This role is ideal for those passionate about significantly impacting patient outcomes in diabetes care.

Qualifications

• Experience of completing patient assessments in various settings.
• Knowledge of supporting patients with diabetes and self-management.
• Commitment to continuous learning in diabetes care.

Responsibilities

• Provide support and education on diabetes management.
• Apply behaviour change tools including motivational interviewing.
• Deliver diabetes education to patients and families.

Skills

Communication

Behaviour Change

Patient Support

Education

NVQ/Diploma Level 4 in Health and Social Care

Care Certificate

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

SystmOne

Job description

Are you passionate about Diabetes and looking to take the next step in your career? Do you have a keen interest in supporting patients through behaviour change to manage their diabetes more effectively?

We are excited to offer an opportunity for an Optimising Care Facilitator worker to join our dynamic and supportive team at CHCP.

In this role, you will play a pivotal part in supporting individuals with diabetes to achieve better health outcomes through tailored education, guidance, and behaviour change interventions.

Additionally, this post requires that you have the ability to travel between locations to carry out your work.

Base will be confirmed once in post.

Main duties of the job

Key Responsibilities:

• Provide support to for Diabetes Care: Deliver support, education, and advice to individuals living with diabetes, ensuring optimal outcomes across the adult population and types of diabetes.
• Behaviour Change Management: Apply the principles of behaviour change to empower patients to make sustainable lifestyle changes that improve their diabetes control, reduce complications, and enhance quality of life. This includes the use of motivational interviewing and other therapeutic techniques.
• Education & Training: Deliver high-quality diabetes education to patients, their families, and colleagues, ensuring a holistic approach to care. Facilitate group and individual educational sessions on topics such as medication management, blood glucose monitoring, nutrition, exercise, and stress management. Key Requirements:
• Expertise in Behaviour Change (e.g., Motivational Interviewing, CBT, or other behaviour management techniques).
• Excellent Communication Skills, with the ability to build rapport and inspire patients to adopt and maintain behaviour changes.
• Commitment to Continuous Learning, keeping up-to-date with the latest research and developments in diabetes care.

For further information, please contact Tracy Cetin, Clinical Team Lead on07964686978 or email [e-mail]

About us

At CHCP, we're passionate about people and we know that you are too, that's why we're here isn't it? We recognise that high quality care is delivered by high quality professionals who are appreciated, respected and supported, which is why we want to give all our colleagues the chance to shine.

Work with us and you'll be more than just a number. Our people are our shareholders and their thoughts and opinions are always heard at CHCP you have a real voice.

Compassion is at the heart of our business; we're a team of nearly 2,500 colleagues who work together to deliver first class healthcare to thousands of people living in Hull, the East Riding, Knowsley and St Helens. Local diversity demands diverse roles, that's why we have vacancies to suit everybody. No matter your role at CHCP, we'll support you to thrive.

As the 13th largest social enterprise in the UK, we're pioneering the move towards independent service delivery. Join us on our journey and help us make history.

Job responsibilities

Please see the job description and person specification attached to this job advert for full details on the role.

Person Specification

Qualifications

• NVQ/Diploma Level 4 in Health and Social Care or equivalent level of knowledge, skills and experience
• Care Certificate or willingness to undertake this within induction period

Knowledge

• Knowledge of planning and completing existing patient support assessments
• Demonstrate awareness of insulin dependent diabetes
• Clear understanding of supporting and guiding patients with aspects of their care
• Clear understanding of patient needs to support self-management in the community
• Knowledge of a range of software programmes including Microsoft Word, Excel and Outlook
• Knowledge of completing risk assessments
• Knowledge of policies, procedures and practices relating to the INCS
• Knowledge of techniques used to support and motivate behaviour change in individuals
• Knowledge of relevant legislation e.g. Mental Health Act (1983), Mental Capacity Act (2005), Safeguarding Adults and Deprivation of Liberty (DOLS)
• Knowledge of SystmOne

Experience

• Experience of completing patient assessments in a variety of settings including patients' own home or Treatment Room
• Experience of working in a health and/or social care setting
• Experience of undertaking risk assessments
• Experience of keeping accurate records and inputting data into relevant database systems
• Experience of working with people with a range of health needs and adults with complex health care conditions
• Experience of working with people with diabetes and other nursing needs e.g. wound care
• Experience of liaising and working with multidisciplinary teams or care teams

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.