Optics Product Support Engineer - EU Technical Expert

Edmundoptics; York and North Yorkshire; Hybrid; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Company pension scheme

Private medical & dental insurance

Training and development

Job summary

Edmund Optics Europe is seeking a technically proficient Customer Support specialist to provide guidance on optics and imaging products for European customers. The role involves advising on product selection, supporting accounts, and collaborating with global teams.

Office-based work in York, Mainz or Lyon, with emphasis on strong English and French communication. Ideal candidates have a science/engineering background, are proficient in MS Office, and excel at communication and problem solving

Qualifications

• Bachelor's degree in Science or Engineering (Optics, Photonics, Physics or Electrical Engineering).
• Fluent in French and English.
• Proficient with MS Office.
• Strong communication and problem-solving skills.

Responsibilities

• Provide technical assistance and product recommendations to customers in Europe.
• Collaborate with global teams and support marketing initiatives.
• Assist with developing demos or articles to showcase Edmund Optics products.

Skills

Fluent English

Fluent French

Communication skills

Problem solving

Education

Bachelor's in Science/Engineering

Tools

MS Office

Job description

Edmund Optics Europe is seeking a technically proficient Customer Support specialist to provide guidance on optics and imaging products for European customers. The role involves advising on product selection, supporting accounts, and collaborating with global teams.

Office-based work in York, Mainz or Lyon, with emphasis on strong English and French communication. Ideal candidates have a science/engineering background, are proficient in MS Office, and excel at communication and problem solving