Opticians Team Leader

BOOTS; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dynamic Team Leader to inspire and guide a dedicated store team in delivering exceptional customer and patient experiences. This role offers the chance to make a significant impact on store performance and community engagement while working closely with management to implement strategies that enhance profitability and care. Join a company that values inclusivity and personal growth, where your leadership can drive positive change and foster a supportive environment for all team members. If you're passionate about retail and ready to take the next step in your career, this opportunity is perfect for you.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Free 24/7 counselling and support

Qualifications

• Experience in a retail environment is essential.
• Leadership skills to guide the store team effectively.

Responsibilities

• Lead the store team to enhance customer and patient experience.
• Develop store-specific strategies to optimize patient care.

Skills

Retail experience

Leadership

Customer service

Job description

About the role

As a Team Leader, you will use your experience to lead the store team day to day to help land the retail plan and deliver a great customer and patient experience.

Our stores have a broad customer offering across retail and optometry. With your leadership and passion, you will work with the Store Manager / Hub Store Manager to help the business to grow and change for the better.

Working with the store team, you will be responsible for delivering a strong trading performance underpinned by an exceptional operational platform. Your store will connect with your community and the wider business to develop and deliver focused store-specific strategies optimizing patient care and profitability.

You will work in store, reporting to a Store Manager / Hub Store Manager.

What you'll need to have

1. Experience working within a retail environment

It would be great if you also have

1. Experience working within a clinical or optical environment

Our benefits

1. Boots Retirement Savings Plan
2. Discretionary annual bonus
3. Generous employee discounts
4. Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
5. Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
6. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.

Why Boots Opticians

At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let's see what's possible when we change for the better.

What's next

Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.

We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location, you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable Groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.