Optical Receptionist Administrator job in Bristol

Hakim Group; Bristol; On-site; GBP 18,000 - 25,000; Full time

Job summary

A dynamic independent optical practice in Bristol is seeking a confident and organized Optical Receptionist Administrator to join their friendly team. The successful candidate will be the first point of contact for patients, managing appointments and providing administrative support in an environment that prioritizes customer care and professional development. This role is ideal for someone who enjoys delivering exceptional service and thrives in a community-focused practice.

Benefits

Birthday Off

No Sunday or Bank Holiday Working

Simply Health Access

Cycle to Work Scheme

Qualifications

• Confident, organized, and friendly nature.
• Experience in customer-facing roles preferred.
• Ability to manage administrative tasks effectively.

Responsibilities

• Greet patients in person and handle queries via phone and email.
• Book appointments and manage invoices and payments.
• Assist in daily administrative functions in a smooth-running practice.

Skills

Customer Service

Organizational Skills

Communication Skills

Job description

Optical Receptionist Administrator job in Bristol

Cotham Opticians is a well-established, independent optical practice located in the heart of Bristol, we pride ourselves on combining clinical excellence with outstanding customer care in a warm and welcoming environment.

We believe in delivering a personalised experience for every patient, offering tailored eyewear and expert advice with a friendly, community focused approach. Our practice is known for its supportive team culture and commitment to professional development, making it a fantastic place to build a rewarding career in optics, we are keen to welcome a new Optical Receptionist Administrator to our wonderful team.

You will also receive:

• Your birthday off work
• No Sunday or bank holiday working
• Access to Simply Health (claim cashback on healthcare purchases)
• Cycle to work scheme

About the Role

We’re looking for a confident, organised and friendly Optical Receptionist/Administrator to join our front-of-house team. In this varied role, you’ll be the first point of contact for our patients – whether greeting them in person, booking appointments, or assisting with queries by phone and email. You’ll also play a key part in keeping the practice running smoothly through a range of administrative tasks, including managing invoices, payments, and our contact lens direct debit schemes.

This is a great opportunity for someone who thrives in a customer-facing role, enjoys working as part of a close-knit team, and takes pride in delivering a high standard of service.

About Us

We are a committed independent, dedicated to providing our patients with an exceptional experience in practice.

Additional Information:

• Our frame selection includes William Morris London, Lindberg, Theo Eyewear and more!
• We are a team of 6
• The role requires you to work some Saturdays

Our local community is part of our identity, and we regularly see the benefits our work has when we’re out in the area too.

What’s Next?

Click apply below and we will ensure you are contacted as soon as possible by one of our team.