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Optical Practice Manager Optical Express

Optical Express Group

London

On-site

GBP 35,000 - 45,000

Full time

17 days ago

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Job summary

Optical Express Group is seeking an Optical Practice Manager for their store in White City, London. This role encompasses managing the practice, developing the team, and delivering outstanding customer service. With competitive pay and opportunities for career progression in a high-tech environment, this is an excellent role for experienced retail managers.

Benefits

Competitive salary
Free or discounted optical products and procedures
Career progression
Modern working environment with technological support

Qualifications

  • Proven track record of team management in a retail or clinical setting.
  • Excellent communication and presentation skills.

Responsibilities

  • Manage daily operations and resources to meet customer demands.
  • Recruit, coach, and support the team to ensure competence.
  • Promote benefits of purchasing optical products to patients.

Skills

Management experience
Customer service
Communication skills

Job description

Title: Optical Practice Manager

Location: Westfield, White City

Hours: 40 hours per week

Salary: Competitive plus bonus

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.

For over 35 years, millions of patients have trusted Optical Express with their eye care. As the Uk’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.

The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.

The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.

If you’re looking to work for a market leader, then read on as we are looking for a Practice Manager to manager our Optical store in Westfield shopping centre, White City, London, where you’ll have responsibility for managing the team.

Key Responsibilities

You will be customer facing and you will help drive performance for the practice. You’ll also be responsible for the daily operational efficiency of the practice; a key part of your role will be developing the team and also promoting the benefits of purchasing glasses or contact lenses from Optical Express to patients instead of their current optical provider. You may come from a retail background where world class customer service comes naturally to you.

You will have strong management experience within a store or clinical setting. You’ll be adept at delivering great results through your passion for people and by working closely with members of your team to develop them through performance management.

It goes without saying that you’ll possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express.

Day to day

  • Effectively and efficiently manage resources to meet customer demands
  • Ensure the clinic is presentable and maintained to the highest standards of tidiness and cleanliness which showcase the professional image of Optical Express
  • Help recruit, induct, coach and support your team to ensure all team members meet acceptable levels of knowledge and competence
  • Ensure the team influences and advises potential patients on the most suitable and appropriate solution for their needs

What’s in it for you?

  • Competitive salary
  • Free or discounted optical products and procedures
  • Career progression
  • Modern working environment with superb technological support
  • Optics experience is desirable

Please apply now by uploading your CV.

This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.

Optical Express is an equal opportunities employer.

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