Optical Manager

Asda; Clevedon; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Optical Manager to lead their optical department in delivering exceptional service and clinical care. This role involves managing a team of professionals, ensuring compliance with procedures, and driving departmental targets. With a focus on customer wellbeing, the Optical Manager will be supported by a collaborative team and receive ongoing feedback to excel in their role. This position offers a competitive salary and a range of benefits, making it a fantastic opportunity for those passionate about healthcare and leadership.

Benefits

Discretionary bonus

Company pension (up to 7% matched)

15% colleague discount

Wellbeing services

Professional indemnity insurance

GOC fees paid

CET package

Flexible working patterns

Inclusion networks

Parental leave policies

Qualifications

• Fully qualified dispensing optician registered with the GOC.
• Confident coach and leader with excellent customer care skills.

Responsibilities

• Oversee and manage the entire optical department.
• Manage team of Optometrists and Optical assistants.
• Ensure compliance with processes and procedures.

Skills

Dispensing Optician

Customer Care

Leadership

Time Management

Education

GOC Registration

CPD Points

Job description

Job Title

Optical Manager

Location

Cwmbran

Employment Type

Full time

Contract Type

Permanent

Shift Pattern

Work Shift: Days

Hours per Week

45

Salary

Competitive salary plus benefits

Category

Optical, Retail Healthcare

Closing Date

31 July 2025

Role Overview

At Asda, nothing is more important than the health and wellbeing of our customers. Our Optical Managers are key to our success, ensuring the team has everything needed to deliver high-quality service and clinical care. We offer a unique fixed-price approach with no up-selling, top-up costs, or compromise on customer solutions. Supported by our Home Office teams and Area Managers, you will receive regular updates and feedback to excel in your role.

About You

• Fully qualified dispensing optician registered with the GOC
• On track to meet CPD points requirements
• Confident coach and leader
• Excellent customer and patient care skills
• Driven to meet departmental targets
• Organized with effective time management skills

Responsibilities

• Oversee and manage the entire optical department
• Manage team of Optometrists and Optical assistants
• Ensure compliance with processes and procedures
• Review sales, forecasts, and department targets
• Handle customer queries and clinic management
• Partner with Optometrists to coach and develop staff

Benefits

• Discretionary bonus
• Company pension (up to 7% matched)
• 15% colleague discount
• Wellbeing services including Wagestream, virtual GP, counselling, health and dental plans
• Professional indemnity insurance
• GOC fees paid
• CET package
• Flexible working patterns
• Inclusion networks and diversity initiatives
• Parental leave policies including maternity, paternity, shared parental, neonatal care, and fertility support

We encourage all colleagues to bring their true selves to work and be proud to be part of Asda.